Employment Specialist (Ipswich)

Job Role

Are you passionate about working with people and being part of their journey to find employment? If yes, then this could be the ideal role for you as we’re recruiting an Employment Specialist to join our amazing team!

The role of the Employment Specialist is to achieve delivery targets by working with customers to identify employment opportunities and support them into sustainable employment. Employment Specialists work with clients (managing a caseload) who have health support needs, assisting them in securing sustainable paid employment by providing person‑centred advice and guidance, and building positive relationships with referral partners and relevant local employers to enable clients to move into suitable employment.

Our ideal candidate will have knowledge or experience of employer needs and employer engagement, and experience of working in a target‑driven environment. A good working knowledge of the local labour market in the specified locations is essential, together with experience of working with people with multiple and complex needs, particularly those with learning disabilities. We are open to various backgrounds and experiences as we can provide superb on‑the‑job training. If you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help participants in their first steps back into employment, we want you.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future, and will also allow us to improve with your unique experiences.

In return for your dedication, knowledge and commitment, we’re offering a competitive salary range £30,000 to £32,000 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme – 5% Employee, 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Location: You will provide our services across Ipswich; therefore, a full driving licence and access to a vehicle are essential for this role.

Hours: 37 hours a week – Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm.

Closing Date: 11 March 2026.

Key Responsibilities

• Meet and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
• Progressively manage a caseload of referred customers with a learning disability using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Maintain learning disability awareness and self‑development/knowledge to provide specialist support to the customer group.
• Undertake in‑depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment.
• Achieve the Customer Service and Quality Standards required on the programme.
• Co‑produce personalised tailored Action Plans featuring SMART targets to enable positive and timely progression.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
• Undertake direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter.
• Identify the specific recruitment needs of each employer and undertake tailored pre‑screens and group assessments.
• Co‑produce effective in‑work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
• Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Maintain IT files and customer records to the required compliance and quality standards.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs, in particular those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes including 365 products and modern digital technologies, i.e. Microsoft Teams.
• Experience of working in a target‑driven environment.
• Experience of delivering services to meet contractual and quality standards.
• Full driving licence to enable deployment across a specified geographical area.

Desirable

• Knowledge of the employability industry and/or recruitment industry.
• Understanding of Supported Employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in advice & guidance environments.

Equal Opportunities

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.