CFO Evolution - Custody Support worker - (Exeter) in Devon

We have an exciting opportunity for a Custody Support Worker to join our CFO Evolution team. You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. Participants will receive motivational support and direction to help them stay engaged throughout the duration of their sentence. You’ll provide both group work and one‑on‑one interventions to help participants overcome obstacles and reintegrate into their communities, carrying out efficient pre‑release preparation to facilitate seamless integration.

Our successful candidate will ideally have experience in probation/social care or the criminal justice sector. We appreciate that not everyone can tick every box, so we’re looking for someone confident, comfortable working with a diverse range of people from a variety of backgrounds and circumstances, and able to coach and mentor them. This is a rewarding opportunity that will allow you to help our participants change their lives around!

In return for your dedication, knowledge and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% employee, 5% employer
• Healthcare cash plan, incl. 3× salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with a range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

Key Responsibilities:

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• Ensure effective case management and co‑ordination of risk with a particular focus on safeguarding of adults and children, including timely notification of concerns regarding change in individual risk to the Probation Service, and adherence to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met.

Skills and Experience:

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems in an accurate and timely manner.
• Experience in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO activity hubs, accommodation, personal wellbeing and approved premises. We believe that everyone should have the opportunity to build a better future, regardless of past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.

Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Details:

• Location: HMP Exeter
• Hours: 37 Hours per week
• Contract: Permanent
• Closing Date: Extended until 11 June 2025