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- Tasks: Support participants in a correctional setting with guidance and motivation.
- Company: Join Seetec, an employee-owned organisation focused on community and people-centred services.
- Benefits: Enjoy 25 days leave, healthcare cash plan, and retail discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in social care or criminal justice is ideal; confidence and communication skills are key.
- Other info: This is a permanent role at HMP Portland, with a competitive salary and opportunities for growth.
The predicted salary is between 24650 - 29000 £ per year.
Custody Support Worker Opportunity
Join our CFO Evolution Team: We are looking for a compassionate and motivated Custody Support Worker to make a real difference in the lives of individuals in custody.
In this role you will support a caseload of participants within a prison environment from initial engagement and assessment through to the end of their sentence. You will provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community.
Support is delivered through a mix of one‑to‑one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.
We ideally seek someone with experience in one or more of the following areas: probation services, social care working with vulnerable adults or young people, prison or custody settings focused on rehabilitation or reintegration, substance misuse or mental health services involving motivational support or mentoring, or community outreach and housing support. Recent graduates eager to gain experience in the criminal justice sector are also welcome to apply.
This is a rewarding opportunity that will allow you to help our participants change their lives around!
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877 – £29,000 per annum (dependent on experience) with the following benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension – 5% Employee, 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub – an online portal with retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There is an easy route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
What it means to be employee-owned.
Location: HMP Portland
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 05 February 2026
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute individually and as a team member to a learning environment where all colleagues can develop skills, share best practice, and engage in professional growth activities.
- Ensure effective case management and risk coordination with a particular focus on safeguarding adults and children, including timely notification of concerns regarding changes in individual risk to the Probation Service.
- Adhere to systems, policies and procedures to support the management of risk and meet all contractual targets.
Skills and Experience
- IAG Level 3 – desirable
- Desirable experience managing a caseload of participants
- Knowledge of electronic data entry and retrieval, and maintaining computer‑based information systems accurately and in a timely manner in a target‑driven environment
- Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
- Ability to motivate and sustain engagement of individuals
Additional Information
The Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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CFO Evolution - Custody Support worker - (HMP Portland) employer: Seetec Business Technology Centre
Contact Detail:
Seetec Business Technology Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CFO Evolution - Custody Support worker - (HMP Portland)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in correctional settings. Understanding their needs and barriers will help you demonstrate your ability to provide effective support during interviews.
✨Tip Number 2
Network with professionals in the probation and social care sectors. Attend relevant workshops or seminars to connect with people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience in managing caseloads and how you've successfully motivated individuals in the past. Be ready to share specific examples that highlight your coaching and mentoring skills.
✨Tip Number 4
Research the values and mission of Seetec, as well as their approach to community reintegration. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace CFO Evolution - Custody Support worker - (HMP Portland)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Custody Support Worker. Highlight key skills such as experience in probation or social care, and think about how your background aligns with these.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous work in the criminal justice sector or roles that involved mentoring and supporting individuals from diverse backgrounds.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a positive impact on participants' lives. Include specific examples of how you've motivated and engaged individuals in the past, and express your understanding of the challenges faced by those in correctional settings.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Seetec Business Technology Centre
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Custody Support Worker. Familiarise yourself with the tasks involved, such as managing caseloads and providing motivational support. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Relevant Experience
If you have experience in probation, social care, or the criminal justice sector, be ready to discuss it. Highlight specific examples where you've successfully engaged with diverse individuals and helped them overcome challenges. This will show that you can relate to the participants you'll be working with.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to showcase your verbal, non-verbal, and written communication skills. You might be asked to provide examples of how you've motivated or engaged individuals in the past, so think of relevant anecdotes to share.
✨Emphasise Team Collaboration
The job involves working closely with peer mentors and other team members. Be prepared to discuss your experience in collaborative environments and how you contribute to a positive team dynamic. This will highlight your ability to work effectively within a team setting.
