Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park
Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park

Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park

Full-Time 26500 - 29000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Empower individuals in custody through tailored career coaching and workshops.
  • Company: Join Seetec, a community-focused organisation dedicated to transforming lives and reducing reoffending.
  • Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Resilience, empathy, and adaptability are key; experience in guidance is a plus.
  • Other info: This is a permanent role at HMP Eastwood with flexible working across different prisons.

The predicted salary is between 26500 - 29000 Β£ per year.

Job Role

We\’re Hiring for a Careers Adviser (Careers Information Advice and Guidance Adviser CIAG ) to join our team.

As a Careers Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You\’ll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job it\’s a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You\’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary range Β£26,500 To Β£ 29,000 (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension – 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Salary review
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There\’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200

Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: HMP Eastwood

Hours: 37.5 Hours per week

Contract: Permanent

Closing Date: 31 August 2025

Key Responsibilities

Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
Work flexibly across different prisons to support continuity of service.
Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

High level of initiative and motivation with the ability to seek out solutions to problems
Excellent interpersonal skills with the ability to work independently,
Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
Customer/Service User Focus

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of Ex-Offenders can be found on our website under About us

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park employer: Seetec Business Technology Centre

Seetec is an exceptional employer, particularly for those seeking a meaningful career as a Careers Information Advice and Guidance Adviser at HMP Eastwood Park. With a strong commitment to employee ownership, we foster a supportive work culture that prioritises personal development and community impact, offering competitive benefits such as generous annual leave, a healthcare cash plan, and opportunities for professional growth. Join us in transforming lives and making a tangible difference in the community while enjoying a fulfilling work environment.
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Contact Detail:

Seetec Business Technology Centre Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals in custody. Understanding their unique circumstances will help you connect better and demonstrate your empathy during interviews.

✨Tip Number 2

Highlight any previous experience you have working in challenging environments or with vulnerable populations. This will show that you possess the resilience and adaptability needed for this role.

✨Tip Number 3

Prepare to discuss how you would create tailored action plans for individuals. Think about specific strategies you could implement to inspire and motivate them towards achieving their goals.

✨Tip Number 4

Network with professionals in the justice and social care sectors. Engaging with others in similar roles can provide valuable insights and may even lead to recommendations when applying for the position.

We think you need these skills to ace Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park

Empathy
Resilience
Adaptability
Excellent Interpersonal Skills
High Level of Initiative
Motivational Skills
Problem-Solving Skills
Customer/Service User Focus
Ability to Work Independently
Experience in Career Coaching
Knowledge of SMART Goals
Record Keeping and Documentation Skills
Understanding of Justice Systems
Performance Management Skills
Flexibility to Work Across Different Locations

Some tips for your application 🫑

Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of a Careers Adviser in a prison setting. This will help you tailor your application to highlight relevant experiences and skills.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in career coaching, guidance, or working with vulnerable populations. Use specific examples to demonstrate how you've made a positive impact in similar roles.

Showcase Your Skills: Make sure to showcase key skills such as resilience, empathy, and adaptability in your application. Provide examples of how you've used these skills in past roles to support individuals in achieving their goals.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for helping others and your understanding of the challenges faced by individuals in custody. Explain why you are drawn to this role and how you can contribute to transforming lives.

How to prepare for a job interview at Seetec Business Technology Centre

✨Show Your Empathy

As a Careers Adviser, you'll be working with individuals who may have faced significant challenges. Demonstrating your ability to empathise and connect with their experiences during the interview will show that you understand the role's impact.

✨Highlight Relevant Experience

Make sure to discuss any previous experience you have in coaching, mentoring, or working in similar environments. This could include roles in education, social work, or community services, as it will illustrate your capability to support individuals in custody.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of examples where you've had to overcome obstacles or adapt your approach to meet someone's needs, as this is crucial in a prison setting.

✨Demonstrate Your Commitment to Professional Development

Discuss your willingness to engage in continuous learning and training. Mention any relevant qualifications or courses you've completed, and express your enthusiasm for further development, as this aligns with the organisation's values.

Careers Information Advice and Guidance Adviser (CIAG in custody ) - HMP Eastwood Park
Seetec Business Technology Centre
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