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For Companies At a Glance
- Tasks: Manage relationships with schools, ensuring they get the most out of Seesaw's tools.
- Company: Join a trusted platform loved by millions of educators and families worldwide.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real difference in education by helping schools thrive with innovative solutions.
- Qualifications: Experience in customer success or education, with strong communication skills.
- Other info: Be part of a mission-driven team focused on joyful learning experiences.
The predicted salary is between 36000 - 60000 £ per year.
About Seesaw
Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning.
Our Mission
Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life.
Your Team
CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross-functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more.
Your Role
An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market.
Your Responsibilities
- Manage a portfolio of our largest district partnerships
- Own the renewal and expansion process for your portfolio
- Lead consultative meetings with key district stakeholders using data
- Develop strategy for each partnership
Enterprise Customer Success Manager in London employer: Seesaw Learning
Contact Detail:
Seesaw Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Seesaw on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a CSM.
✨Tip Number 2
Prepare for the interview by understanding Seesaw’s mission and products inside out. We should be ready to discuss how our experience aligns with their goals of delivering joyful learning experiences.
✨Tip Number 3
Showcase our problem-solving skills! During interviews, share specific examples of how we’ve driven value for customers in the past. This will demonstrate our ability to manage those key district partnerships effectively.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us top of mind. Plus, it shows we’re genuinely interested in being part of the Seesaw team.
We think you need these skills to ace Enterprise Customer Success Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enterprise Customer Success Manager role. Highlight your experience in K-12 education and how you can drive value for educators, as this will show us you understand our mission.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you've successfully managed customer relationships or led consultative meetings. This helps us see how you can contribute to our team.
Be Authentic: Let your personality shine through in your application. We love seeing genuine passion for education and customer success. Share why you’re excited about the opportunity at Seesaw and how you align with our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Seesaw Learning
✨Know Your Stuff
Before the interview, dive deep into Seesaw's mission and values. Understand their products and how they impact educators and students. This knowledge will help you connect your experience with their goals, showing that you're genuinely interested in making a difference.
✨Showcase Your Customer Success Skills
Prepare specific examples from your past roles where you've successfully managed customer relationships, especially in the K-12 education sector. Highlight how you've driven value for clients and navigated challenges, as this will resonate well with the role of an Enterprise Customer Success Manager.
✨Be Ready to Collaborate
Since the role involves working cross-functionally, think of instances where you've collaborated with different teams. Be prepared to discuss how you can effectively communicate and work with sales, support, and product teams to enhance customer satisfaction and drive success.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Seesaw's future plans or challenges they face in the K-12 market. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
