At a Glance
- Tasks: Manage large district partnerships and drive customer success in K-12 education.
- Company: Leading EdTech company focused on transforming education.
- Benefits: Attractive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in education while working with passionate educators and innovators.
- Qualifications: Experience in customer success and strong communication skills.
- Other info: Join a dynamic team dedicated to improving K-12 learning experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading educational technology company is seeking an Enterprise Customer Success Manager to manage large district partnerships and drive customer value in the K-12 education sector.
Responsibilities include:
- Owning the renewal process
- Leading meetings with key stakeholders
- Developing customer relationships
Senior Enterprise CSM - EdTech for K-12 in London employer: Seesaw Learning, Inc.
Contact Detail:
Seesaw Learning, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Enterprise CSM - EdTech for K-12 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech space, especially those who work with K-12 institutions. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for those interviews! Research the company’s mission and values, and think about how your experience aligns with their goals in the K-12 sector. We want you to shine when discussing how you can drive customer value.
✨Tip Number 3
Showcase your success stories! Be ready to share specific examples of how you've managed large partnerships or improved customer satisfaction in previous roles. This will help us see your potential impact on our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to enhance education.
We think you need these skills to ace Senior Enterprise CSM - EdTech for K-12 in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Enterprise CSM role. Highlight your experience in managing large partnerships and driving customer success, especially in the K-12 education sector. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you've driven customer value and managed renewals effectively. This helps us see the real difference you can make!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our culture at StudySmarter, so don’t be afraid to show us who you are and what you’re passionate about in the EdTech space.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Seesaw Learning, Inc.
✨Know Your EdTech Stuff
Make sure you brush up on the latest trends and challenges in the K-12 education sector. Familiarise yourself with how educational technology impacts learning outcomes, as this will show your passion and understanding of the field.
✨Master the Renewal Process
Since owning the renewal process is a key responsibility, prepare to discuss your strategies for successful renewals. Think about examples from your past experiences where you’ve successfully navigated renewals and how you added value to your clients.
✨Engage Stakeholders Effectively
Be ready to demonstrate your skills in leading meetings with key stakeholders. Prepare some scenarios where you’ve effectively communicated with diverse groups, resolved conflicts, or built strong relationships to drive customer success.
✨Showcase Your Customer-Centric Approach
Highlight your ability to understand and anticipate customer needs. Prepare to share specific instances where you’ve gone above and beyond to ensure customer satisfaction, especially in a B2B context within the education sector.