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- Tasks: Manage relationships with schools, ensuring they get the most out of Seesaw's platform.
- Company: Join a mission-driven company focused on joyful learning experiences for students.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in education while collaborating with diverse teams.
- Qualifications: Experience in customer success and a passion for K-12 education.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Mission Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life.
Your Team CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. You’ll also collaborate cross‑functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more.
Your Role An enterprise CSM at Seesaw owns post‑sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K‑12 education market.
Your Responsibilities:
- Manage a portfolio of our largest district partnerships
- Own the renewal and expansion process for your portfolio
- Lead consultative meetings with key district stakeholders using data
- Develop strategy for each
Enterprise Customer Success Manager New Remote, United Kingdom in London employer: Seesaw Learning, Inc.
Contact Detail:
Seesaw Learning, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Manager New Remote, United Kingdom in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Seesaw on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Seesaw’s mission and values. Show us how your experience aligns with our goal of providing joyful learning experiences. We love candidates who are genuinely passionate about education!
✨Tip Number 3
Practice your consultative meeting skills! As a CSM, you'll need to lead discussions with key stakeholders. Role-play with a friend or use mock interviews to get comfortable presenting data and strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Seesaw team!
We think you need these skills to ace Enterprise Customer Success Manager New Remote, United Kingdom in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enterprise Customer Success Manager role. Highlight your experience in managing customer relationships and any relevant skills that align with our mission at Seesaw.
Showcase Your Passion: We love seeing candidates who are genuinely passionate about education and customer success. Share any personal experiences or projects that demonstrate your commitment to enhancing learning experiences for students.
Be Data-Driven: Since the role involves using data to drive value, include examples of how you've used data in previous roles to inform decisions or strategies. This will show us you understand the importance of metrics in customer success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Seesaw Learning, Inc.
✨Know Your Customer Success Metrics
Familiarise yourself with key performance indicators relevant to customer success in the K-12 education market. Be ready to discuss how you’ve used data to drive value for clients in previous roles, as this will show your understanding of the metrics that matter.
✨Showcase Your Collaborative Spirit
Since the role involves working cross-functionally, prepare examples of how you've successfully collaborated with sales, support, and product teams in the past. Highlight specific instances where teamwork led to improved outcomes for customers.
✨Prepare for Consultative Conversations
Think about how you would lead a consultative meeting with key stakeholders. Prepare a mock agenda or questions you might ask to uncover their needs and challenges. This will demonstrate your proactive approach and ability to engage effectively with clients.
✨Understand Seesaw’s Mission and Values
Dive deep into Seesaw’s mission to provide joyful learning experiences. Be prepared to articulate how your personal values align with theirs and how you can contribute to their mission as an Enterprise Customer Success Manager.
