Senior Client Delivery Manager - Fluent French

Location: London or Chichester (hybrid), with regular travel to France and occasional travel across Europe.

Reports to: Client Delivery Lead

Essential: Fluent spoken and written French and English

About this job

This is a truly unique client delivery role: being the person who takes genuinely new technology, proven at national scale in the UK, and helps accelerate our expansion as we grow our client base internationally. Energy grids worldwide are under enormous pressure, operators need better data to manage their networks, and sees.ai is how they get it at scale. In the UK, we are already delivering at national scale with National Grid. Operators across Europe now want the same capability, and this role will support that expansion.

You will be a primary point of contact for our customers (working alongside our commercial team), owning their delivery and working with our Client Delivery Lead to develop and scale the processes that will support our growth. As we expand our client base in the UK and Europe, you will help shape how we deliver – and what we build. We develop the entire system in-house: the UAS, the ground control systems, the software and the operation itself. That means the insight you bring back from customers feeds directly into the development of our proprietary, cutting‑edge technology. As the business grows, so will your scope. Our first major expansion market beyond the UK is France, so fluent spoken and written French is essential. You will run customer meetings, workshops and reviews in French as naturally as in English.

The context

Energy grids worldwide are under enormous pressure – from rising demand, ageing infrastructure and the shift to renewable generation. To manage it, operators need far more, and far better, data on their networks than conventional inspection can provide. Getting that data, reliably and at scale, is a problem of critical national importance. sees.ai solves it. We collect and deliver the inspection data that critical national infrastructure operators rely on. Today that data is high-resolution imagery; the capability is extending to video, thermal imaging and LiDAR. Everything that makes this possible is built in-house – the UAS, the ground control systems, the software and the operation itself – a fully proprietary capability that lets us collect this data safely and at scale. But the value we deliver is the data itself, captured to a consistent standard and passed to our customers to analyse and act on. Our work with National Grid has already moved beyond trials into full operational service – proof that it works in the field, at scale. Interest from grid operators elsewhere in Europe is building on the back of it.

What you will do

• Lead end-to-end delivery of the sees.ai service for strategic customers in the UK, France and other territories, from implementation through to business-as-usual operations.
• Act as the primary day-to-day contact for key client stakeholders, building relationships based on trust and consistent delivery.
• Own project plans, milestones, risks and dependencies – and resolve issues before they become problems.
• Coordinate engineering, operations, product and leadership teams around clear, actionable delivery plans.
• Run customer meetings, progress reviews and steering committees, in French and English.
• Report accurately on status, risks and performance to customers and internal stakeholders alike.
• Represent sees.ai at customer visits, workshops and industry events across the UK and Europe.

Essential Skills