Seequent is seeking a Team Lead, Technical Support to guide the EMEA Global Technical Support Team. This hybrid role combines hands-on resolution of complex customer issues with leadership responsibilities to deliver high-quality service and meet team objectives.
You will lead and coach the team, coordinate cross-functional resources, and contribute to knowledge-base development while ensuring excellent customer outcomes across email, phone and remote sessions.
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EMEA Technical Support Team Lead | Hybrid in Reading employer: Seequent
At Seequent, we pride ourselves on fostering a vibrant work culture that champions collaboration and innovation. As a Sales Operations Specialist, you'll be part of a dynamic team dedicated to making a meaningful impact in the Earth sciences sector, with access to continuous learning opportunities and a supportive environment that values diversity and inclusion. Our New Zealand headquarters offers a unique blend of professional growth, flexible working arrangements, and a fun office atmosphere, complete with barista-crafted coffee and regular team celebrations.
