EMEA Sales Ops Leader — CRM, Analytics & Growth in Reading

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Manager, Sales Operations, EMEA region plays a crucial role in supporting the Sales Team and Regional Leadership by driving continuous improvement, efficiency, productivity and revenue growth. This is achieved by managing systems, analyzing performance, optimising sales processes, communicating change and leading the development and performance of the sales administration team. As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder will generate actionable insights that lead to improved service delivery and better decision making as we seek to achieve higher levels of operational excellence and improved outcomes.

A key part of the role is developing a detailed understanding of the sales processes (including ownership of the regional CRM), and how these operate in our region, whilst also effectively communicating these to ensure they are understood and adhered to by sales teams. The role provides leadership and development to our sales administration team, delivers effective communication between regional and global teams, and aligns systems and processes to drive efficiency and growth.

Key responsibilities include:

• Monitoring sales pipelines, developing and analyzing KPIs, managing a sales administration team and providing communication on our sales processes to ensure they are understood and services operate effectively.
• Supporting the sales team with tools and resources to improve productivity, conducting market research to identify new opportunities and ensuring compliance with company policies and industry regulations.
• Developing and maintaining sales reports and dashboards to track key performance indicators (KPIs).
• Contributing to quarterly and annual revenue forecasting, budgeting, and planning.

Qualifications:

• 7+ years of experience in Sales Support and Management.
• 10+ years of business experience.
• Bachelor's Degree.
• Track record of successful delivery in continuous improvement/operational excellence.
• Experience working with international clients.
• Proven experience in sales operations, preferably in the software industry.
• Strong business acumen.
• Superior written and verbal communication skills.
• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in CRM software and sales analytics tools – preferably Salesforce.

Highly Desirable:

• Detail-oriented and persuasive.
• Self-motivated innovator and troubleshooter who thrives in a dynamic and customer-focused environment.
• Ability to work collaboratively with cross-functional teams.
• Excellent time management and decision-making skills.

Our Commitment to Equity, Diversity, and Inclusion: At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Benefits of being a Seequenteer and why you’ll love being on our team:

• Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources.