Manager, Sales Operations, EMEA

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world‑leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Manager, Sales Operations, EMEA region plays a crucial role in supporting the Sales Team and Regional Leadership by driving continuous improvement, efficiency, productivity and revenue growth. This is achieved by managing systems, analysing performance, optimising sales processes, communicating change and leading the development and performance of the sales administration team. As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder will generate actionable insights that lead to improved service delivery and better decision making as we seek to achieve higher levels of operational excellence and improved outcomes.

A key part of the role is developing a detailed understanding of the sales processes (including ownership of the regional CRM), and how these operate in our region, whilst also effectively communicating the changes to ensure they are understood and adhered to by sales teams. The role provides leadership and development to our sales administration team, delivers effective communication between regional and global teams, and aligns systems and processes to drive efficiency and growth.

Key responsibilities include:

• Monitoring sales pipelines
• Developing and analysing KPIs
• Managing a sales administration team
• Providing communication on our sales processes to ensure they are understood and services operate effectively
• Supporting the sales team with tools and resources to improve productivity
• Conducting market research to identify new opportunities
• Ensuring compliance with company policies and industry regulations

The role requires strong business acumen, excellent analytical and communication skills, the ability to work collaboratively with cross‑functional teams, and a track record of successfully leading teams on a journey of continuous improvement.

Duties and responsibilities include:

• Sales processes – create, manage, improve, and be the regional expert
• Drive efficiency in our sales and administrative processes
• Team management and leadership
• Data management and analysis to drive new insight
• Running the regional forecasting
• Communicate new processes and changes, filtering down from HQ
• Analyse and report on the health of the sales pipeline, identifying gaps and implementing programmes to address shortfalls
• Be the regional CRM (Salesforce) leader, conducting onboarding and change management
• Collaborate with the EMEA Senior Management Team to support strategic planning, decision‑making, and presentations
• Drive using CRM and other analytical tools to track performance, generate insights, and make informed business decisions
• Ensure alignment between regional and global sales processes and systems
• Develop and maintain sales reports and dashboards to track key performance indicators (KPIs)
• Contribute to quarterly and annual revenue forecasting, budgeting, and planning
• Conduct market research to identify new opportunities and threats, providing strategic recommendations to the leadership team

Qualifications:

• 7+ years of experience in Sales Support and Management
• 10+ years of business experience
• Bachelor's Degree
• Track record of successful delivery in continuous improvement/operational excellence
• Experience working with international clients
• Proven experience in sales operations, preferably in the software industry
• Strong business acumen
• Superior written and verbal communication skills
• Track record of successful leadership and development of sales administration teams
• Strong analytical skills with the ability to interpret complex data sets
• Proficiency in CRM software and sales analytics tools – preferably Salesforce

Highly Desirable:

• Proven experience in sales operations, preferably in the software industry
• Detail‑oriented and persuasive
• Self‑motivated innovator and troubleshooter who thrives in a dynamic and customer‑focused environment
• Ability to work collaboratively with cross‑functional teams
• Excellent time management and decision‑making skills

Working conditions: Hybrid

Our Commitment to Equity, Diversity, and Inclusion:

At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don’t meet every requirement. Please don’t count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all backgrounds and abilities to apply.

Thank you for considering us as your potential employer; we’re excited to see what you can bring to our team!

Benefits of being a Seequenteer and why you’ll love being on our team:

Our people: Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.

Our culture: At Seequent you’ll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open-mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.

Our offices: Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista‑crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.

Benefits: Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards.