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- Tasks: Lead client accounts, develop strategies, and drive business growth in a dynamic agency.
- Company: Award-winning agency, Seen Studios, known for its innovative approach and collaborative culture.
- Benefits: Competitive salary, professional development opportunities, and a vibrant work environment.
- Other info: Opportunity to grow within a fast-paced, creative agency with a focus on innovation.
- Why this job: Join a progressive team and make a real impact on exciting client projects.
- Qualifications: Experience in client relationship management and a strong background in marketing or design.
The predicted salary is between 36000 - 60000 £ per year.
This is a rare and incredible opportunity with an award winning, industry leading agency, Seen Studios. We are on the lookout for an Account Director to help us build outstanding client relationships and commercially grow a portfolio of clients.
The AD will hold overall responsibility for a number of accounts within the agency and support leading a team of project managers of varying levels with account and project development. Reporting into the Client Services Director, they will also support the growth of all other existing clients and explore and develop new business opportunities.
Primary responsibilities include client servicing, their accounts financial planning, business development, client communications, with an overarching aim to drive account growth and guide the wider team on how to achieve potential on all projects.
The Account Director will be required to pro-actively identify clients’ needs and propose to the CSD how to promote the agency’s ideas and benefits to strategies against these. The AD will be expected to support pitching to clients, so a very confident and assertive attitude is necessary.
The agency depends on the AD to give their accounts growth and maintain a clear strategy to achieve the very best outcome for the client. Ultimately, they should be able to increase sales and build successful long-term client relationships in this excitingly progressive agency.
Responsibilities:- Account leadership
- Ensures brand consistency and excellence in account management
- Pro-active in leadership that encourages cross agency teams to perform to the best of their ability
- Generates accurate reports and status notifications for projects
- Uses knowledge and skills to push clients, the team, and the agency in the most productive direction
- Responsible for the client account plan annually, identifying opportunities for growth, recognising and mitigating challenges and creating a clear action plan to achieve the account ambition and goals.
- Takes responsibility for developing strategy and proposals with limited support from senior team
- Has regular communication and liaison with CSD and SCD, with a bi-weekly hour catch up with the Head of P&P
- Is seen as the strategic partner for clients and their brands, with a flexible working nature
- Delivers against and achieves sales targets with support from the Senior Project Management team and drives specific performance metrics, aligned with business strategies
- Produces and monitors accurate and clear account forecasts ready for month end with Senior Leadership team
- Adhoc reporting on sales results with suggested improvements for their accounts
- Proactively identifies opportunities for growth amongst existing accounts and seeks to achieve this growth independently
- Works closely with CSD to explore opportunities outside of the traditional and physical retail landscape
- Takes a key role in developing new business pitch responses
- Supports the CSD and MD with new business opportunities as and when required
- Uses client feedback to improve customer experience
- Pitches fresh and innovative ideas to clients alongside the MD, Strategic Creative Director and design team
- Takes responsibility for generating proposals and presentations with minimal support from Senior management
- Significant experience in professional client relationship management
- Experience in growing (multiple) existing and new accounts
- A solid background in retail, experiential and design or marketing
- The ability to plan and strategise at a senior level
- A persuasive and confident approach to creative projects
- Excellent written and oral communication skills
- A keen attention to detail and budgetary restraints
- Full awareness of creative processes and techniques – including digital platforms
- The ability to work as an authoritative figure in a busy team
- Ability to read and evaluate sales performance metrics
- Experience of handling multiple large budgets
- Excellent communication skills with a customer service attitude
- Strong analytical and organisation skills
Account Director in London employer: Seen Studios | B Corp Certified
Contact Detail:
Seen Studios | B Corp Certified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When it comes to interviews, being confident is key. Prepare a few stories that showcase your experience in client management and business development. Make sure you can articulate how you've driven account growth in the past.
✨Tip Number 3
Research the agency! Before any interview, dive deep into Seen Studios’ work and values. Tailor your conversation to show how your skills align with their goals. This will not only impress them but also help you stand out as a candidate who truly cares.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from your conversation that resonated with you. It keeps you fresh in their minds!
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in client relationship management and any relevant achievements that showcase your ability to grow accounts. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven growth in the past. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows us you're keen on joining our amazing team at Seen Studios!
How to prepare for a job interview at Seen Studios | B Corp Certified
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current challenges, and potential growth opportunities. This will not only show your commitment but also help you propose tailored strategies during the discussion.
✨Showcase Your Leadership Style
As an Account Director, you'll be leading a team. Be prepared to discuss your leadership approach and how you motivate teams to achieve their best. Share specific examples of how you've successfully guided teams in the past, especially in challenging situations.
✨Prepare for Client Pitches
Since pitching is a key part of the role, practice presenting ideas confidently. Think about innovative concepts you could pitch to potential clients and be ready to discuss how you would tailor these ideas to meet their needs.
✨Demonstrate Financial Acumen
You’ll need to manage budgets and forecasts, so brush up on your financial skills. Be ready to discuss how you've previously handled account financial planning and any metrics you've used to measure success. This will highlight your ability to drive account growth effectively.