Account Director

Account Director

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead exciting experiential projects and build strong client relationships.
  • Company: Join a vibrant experiential events agency focused on culture and emotion.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in the world of brand experiences and events.
  • Qualifications: Experience in account management and a passion for experiential marketing.
  • Other info: Dynamic team environment with a commitment to inclusivity and personal development.

The predicted salary is between 60000 - 80000 £ per year.

Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer focused lifestyle and entertainment brands. We are seeking a London based Account Director to strengthen our client leadership team and drive commercial growth across key accounts. This is a senior client leadership role responsible for developing and growing strategic client partnerships while ensuring exceptional delivery across multiple experiential programmes. The Account Director owns the commercial performance and long-term growth of their accounts, acts as a senior advisor to clients, and works closely with project and production teams to ensure work is delivered to the highest standard.

Key Responsibilities

  • Strategic Leadership
    • Work closely with the Client Services Director to align account strategy with agency growth objectives
    • Contribute to business strategy discussions and long term planning
    • Support the identification and development of new business opportunities
    • Input into wider agency initiatives including marketing, insights, and industry presence
    • Contribute to business planning and client growth strategies
  • Client Leadership
    • Build and maintain strong senior client relationships based on trust and strategic partnership
    • Act as the primary escalation point for client concerns and strategic discussions
    • Develop deep understanding of client businesses, sectors, and commercial objectives
    • Provide proactive strategic counsel to clients on experiential activity and brand engagement
    • Represent the agency confidently in senior client meetings and presentations
    • Maintain strong awareness of industry, cultural, and market trends affecting clients
  • Account Management & Growth
    • Develop and maintain strategic account growth plans including targets and milestones
    • Oversee the delivery of experiential programmes across multiple projects
    • Work closely with project and production teams to ensure seamless delivery
    • Identify opportunities to expand existing accounts through new initiatives and partnerships
    • Lead account reviews and ensure clear communication of performance and opportunities
    • Ensure high standards of client service across all projects
  • Commercial & Financial Ownership
    • Own financial performance across assigned accounts including forecasting and profitability
    • Maintain oversight of budgets, scopes, and commercial agreements
    • Track account performance including GP and revenue targets
    • Work closely with senior leadership to identify and manage growth opportunities
    • Ensure projects are delivered within agreed financial parameters
    • Support commercial conversations around retainers, MSAs, and SOW frameworks
  • Team Leadership & Development
    • Work closely with project teams to ensure effective collaboration and delivery
    • Support mentoring and development of junior team members
    • Contribute to internal training and knowledge sharing across the agency
    • Support recruitment where required as the team grows
    • Ensure internal processes and ways of working reflect agency culture and values

Key Skills And Experience Required

  • Demonstrated experience in a senior Account Director or equivalent role within an experiential, brand experience, or integrated agency
  • Proven experience managing and growing major client accounts
  • Experience leading large scale experiential campaigns or brand activations
  • Strong commercial acumen including forecasting, budgeting, and profitability management
  • Confident communicator with strong negotiation and stakeholder management skills
  • Experience building and maintaining senior client relationships
  • Highly organised with the ability to manage multiple complex workstreams simultaneously
  • Proficient in Microsoft Word, Excel, and Outlook

Personal Attributes

  • Strategic thinker with strong commercial awareness
  • Credible senior presence with clients and leadership teams
  • Proactive and solution focused
  • Calm and composed under pressure
  • Strong collaborator who works effectively across teams
  • Committed to delivering exceptional client service and raising standards across the agency

Hours and Location

This is a London based role operating on a hybrid working model. We are in the office Tuesday, Wednesday, and Thursday. Standard office hours apply, though deadlines, travel, and installations may occasionally require extended hours.

D&I Statement

At Seen Presents we are committed to providing an inclusive environment where everyone feels seen, heard, and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.

Account Director employer: Seen Presents

Seen Presents is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and strategic thinking thrive. As an Account Director in London, you will benefit from a hybrid working model, opportunities for professional growth, and the chance to lead impactful experiential campaigns that resonate with consumers. Join us to be part of a team that values collaboration, innovation, and the celebration of diverse perspectives.
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Contact Detail:

Seen Presents Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in what they do. Tailor your responses to highlight how your experience aligns with their needs.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it shows you’re serious about joining our team and helps us keep track of your application more easily.

We think you need these skills to ace Account Director

Client Leadership
Strategic Thinking
Commercial Acumen
Account Management
Stakeholder Management
Negotiation Skills
Project Management
Budgeting
Forecasting
Experience in Experiential Marketing
Strong Communication Skills
Team Leadership
Organisational Skills
Collaboration Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in managing client accounts and leading experiential campaigns, as this will show us you understand what we're looking for.

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven commercial growth or improved client relationships. We love seeing quantifiable results that demonstrate your impact!

Be Authentic: Let your personality shine through in your application. We value authenticity and want to see how you connect with our agency's culture and values. Don’t be afraid to express your passion for experiential events!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Seen Presents

✨Know Your Clients Inside Out

Before the interview, dive deep into the brands and clients you’ll be working with. Understand their values, recent campaigns, and market position. This will help you demonstrate your strategic thinking and show that you can provide proactive counsel tailored to their needs.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams and managed client relationships in the past. Highlight specific instances where your leadership made a difference in project delivery or client satisfaction. This will illustrate your capability to take on the senior client leadership role they’re looking for.

✨Be Ready to Discuss Financial Acumen

Brush up on your financial management skills, especially around budgeting and forecasting. Be prepared to discuss how you've previously managed account profitability and what strategies you employed to ensure financial success. This is crucial for demonstrating your commercial ownership capabilities.

✨Stay Current with Industry Trends

Familiarise yourself with the latest trends in experiential marketing and brand engagement. Bring insights to the table during your interview that reflect your awareness of cultural shifts and market dynamics. This will show that you’re not just reactive but also proactive in driving client growth.

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