At a Glance
- Tasks: Support HR across creative agencies, managing employee relations and enhancing team culture.
- Company: Join Captivate Group, a vibrant collective of creative agencies in Shoreditch.
- Benefits: Enjoy hybrid working, 24+ days leave, private healthcare, and wellness support.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be a key player in shaping a positive workplace culture and driving HR initiatives.
- Qualifications: Experience in HR roles, strong knowledge of UK employment law, and excellent communication skills.
The predicted salary is between 45000 - 50000 € per year.
Contract Type: Permanent
Location: Shoreditch, London
Reporting into: Group HR Director
Hybrid/ Remote: WFH Monday & Friday. In the office Tuesday-Thursday
Salary: £45,000 - £50,000 per annum (DOE)
About us
Captivate Group is a collective of creative agencies spanning influencer marketing, experiential events, retail design and PR. Our agencies—Seen Connects, Seen Presents, Seen Studios and Stir—work both independently and sometimes collaboratively to deliver impactful, culturally relevant work for our clients. We are a people-led business, where culture, creativity and performance sit at the core of how we operate. The HR function plays a critical role in ensuring we have the right structure, capability and environment for our teams to thrive.
About the role
We are looking for a confident and capable HR Manager to join our growing group of creative agencies. Reporting into the Group HR Director, this role will support across all agencies, providing hands-on HR delivery while building strong relationships with managers and teams. This is a key role within a growing business, suited to someone who is comfortable operating at pace, managing multiple priorities, and delivering a consistent, high-quality HR service. You will play a central role in ensuring our people processes are fair, clear, and commercially aligned, while supporting managers to lead effectively.
Key Responsibilities
- Employee Relations & Advisory
- Act as a trusted advisor to managers across all Captivate agencies
- Support and lead on ER matters including performance management, disciplinaries, grievances and absence
- Provide clear, pragmatic guidance aligned to UK employment law and ACAS best practice
- Ensure a fair and consistent approach across the group
- Performance & Capability
- Support the delivery of the performance review cycle (including appraisals and progress checks)
- Coach managers to have effective, constructive conversations around performance and development
- Support on Performance Improvement Plans (PIPs), ensuring structure, clarity and documentation
- Drive accountability and clarity around performance standards across the business
- HR Operations & Compliance
- Deliver HR administration across the employee lifecycle (payroll, contracts, onboarding, changes, leavers)
- Ensure all employee records, HR systems and documentation are up to date and compliant
- Maintain and continuously improve HR policies in line with UK legislation
- Support ongoing policy development in line with UK legislation and business needs
- People Experience & Culture
- Support delivery of key people initiatives across the group
- Partner with managers to build strong team cultures across the agencies
- Act as a visible and approachable presence across the business
- Support initiatives that enhance connection across agencies within a shared space
- Recruitment & Talent
- Support hiring managers to deliver effective recruitment
- Ensure a high-quality candidate and onboarding experience
- Projects & Continuous Improvement
- Contribute to HR projects across the group
- Identify opportunities to improve processes, efficiency and employee experience
- Support the Group HR Director with ad-hoc strategic initiatives
Key Skills & Experience
- Proven experience in an HR Advisor / HR Manager role, ideally within a creative agency
- Comfortable working at pace within a fast-moving, evolving agency environment
- Able to operate independently with sound judgement, knowing when to elevate and when to take ownership
- Strong working knowledge of UK employment law and HR best practice
- Confident managing employee relations cases end-to-end
- Exceptional attention to detail and accuracy, with the ability to consistently deliver high-quality work without reliance on oversight
- Strong communication skills—clear, professional and able to influence at all levels
- Ability to balance multiple priorities and work at pace
- Proactive, solutions-focused and commercially aware
- Able to operate independently with sound judgement, knowing when to elevate and when to take ownership
- CIPD Level 5 (or working towards) preferred
Benefits
- Salary reflective of your experience and in line with internal benchmarks
- Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays
- 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
- 3 personal days a year which are days that you can take to give yourself a break and support your wellness and mental health
- Snacks and drinks in the office
- Private healthcare cover and life insurance
- Cycle to work scheme and annual season ticket loan available
We are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.
HR Manager employer: SEEN Connects
Captivate Group is an exceptional employer located in the vibrant Shoreditch area of London, offering a dynamic and creative work environment where culture and performance are at the forefront. With a strong commitment to employee well-being, the company provides hybrid working options, generous annual leave, and personal days to support mental health, alongside opportunities for professional growth within a collaborative team. Joining Captivate means being part of a people-led business that values inclusivity and fosters a culture of creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in creative agencies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research Captivate Group and its agencies thoroughly. Understand their culture and values so you can show how you fit right in and can contribute to their people-led approach.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled employee relations or performance management in the past. Real-life stories can make you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Captivate Group.
We think you need these skills to ace HR Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Manager role. Highlight your experience in employee relations, performance management, and compliance. We want to see how your skills align with our creative agency environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for HR and how you can contribute to our people-led culture. Be sure to mention specific experiences that demonstrate your ability to manage multiple priorities.
Showcase Your Communication Skills:As an HR Manager, strong communication is key. Use clear and professional language throughout your application. We’re looking for someone who can influence at all levels, so let your writing reflect that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at SEEN Connects
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the specific challenges faced by creative agencies, as this will show your understanding of the role and the environment you'll be working in.
✨Showcase Your People Skills
Prepare examples of how you've built strong relationships with managers and teams in the past. Highlight your experience in handling employee relations cases and how you’ve supported managers through performance management and development conversations.
✨Be Ready to Discuss Culture
Captivate Group values a people-led culture, so think about how you can contribute to enhancing team dynamics. Be prepared to share ideas on fostering a positive work environment and how you’ve previously supported initiatives that promote connection across teams.
✨Demonstrate Your Proactivity
Think of instances where you've identified opportunities for process improvement or efficiency in HR operations. Show that you're not just reactive but also proactive in finding solutions that align with business needs.
