At a Glance
- Tasks: Lead exciting experiential projects and build strong client relationships.
- Company: Join a dynamic experiential events agency focused on culture and emotion.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Inclusive environment that values diversity and collaboration.
- Why this job: Make a real impact in the experiential marketing world with innovative brands.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 43200 - 72000 € per year.
Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer focused lifestyle and entertainment brands. We are seeking a London based Account Director to strengthen our client leadership team and drive commercial growth across key accounts. This is a senior client leadership role responsible for developing and growing strategic client partnerships while ensuring exceptional delivery across multiple experiential programmes. The Account Director owns the commercial performance and long-term growth of their accounts, acts as a senior advisor to clients, and works closely with project and production teams to ensure work is delivered to the highest standard.
Key Responsibilities
- Strategic Leadership
- Work closely with the Client Services Director to align account strategy with agency growth objectives
- Contribute to business strategy discussions and long term planning
- Support the identification and development of new business opportunities
- Input into wider agency initiatives including marketing, insights, and industry presence
- Contribute to business planning and client growth strategies
- Client Leadership
- Build and maintain strong senior client relationships based on trust and strategic partnership
- Act as the primary escalation point for client concerns and strategic discussions
- Develop deep understanding of client businesses, sectors, and commercial objectives
- Provide proactive strategic counsel to clients on experiential activity and brand engagement
- Represent the agency confidently in senior client meetings and presentations
- Maintain strong awareness of industry, cultural, and market trends affecting clients
- Account Management & Growth
- Develop and maintain strategic account growth plans including targets and milestones
- Oversee the delivery of experiential programmes across multiple projects
- Work closely with project and production teams to ensure seamless delivery
- Identify opportunities to expand existing accounts through new initiatives and partnerships
- Lead account reviews and ensure clear communication of performance and opportunities
- Ensure high standards of client service across all projects
- Commercial & Financial Ownership
- Own financial performance across assigned accounts including forecasting and profitability
- Maintain oversight of budgets, scopes, and commercial agreements
- Track account performance including GP and revenue targets
- Work closely with senior leadership to identify and manage growth opportunities
- Ensure projects are delivered within agreed financial parameters
- Support commercial conversations around retainers, MSAs, and SOW frameworks
- Team Leadership & Development
- Work closely with project teams to ensure effective collaboration and delivery
- Support mentoring and development of junior team members
- Contribute to internal training and knowledge sharing across the agency
- Support recruitment where required as the team grows
- Ensure internal processes and ways of working reflect agency culture and values
Key Skills and Experience Required
- Demonstrated experience in a senior Account Director or equivalent role within an experiential, brand experience, or integrated agency
- Proven experience managing and growing major client accounts
- Experience leading large scale experiential campaigns or brand activations
- Strong commercial acumen including forecasting, budgeting, and profitability management
- Confident communicator with strong negotiation and stakeholder management skills
- Experience building and maintaining senior client relationships
- Highly organised with the ability to manage multiple complex workstreams simultaneously
- Proficient in Microsoft Word, Excel, and Outlook
Personal Attributes
- Strategic thinker with strong commercial awareness
- Credible senior presence with clients and leadership teams
- Proactive and solution focused
- Calm and composed under pressure
- Strong collaborator who works effectively across teams
- Committed to delivering exceptional client service and raising standards across the agency
Hours and Location
This is a London based role operating on a hybrid working model. We are in the office Tuesday, Wednesday, and Thursday. Standard office hours apply, though deadlines, travel, and installations may occasionally require extended hours.
D&I Statement
At Seen Presents we are committed to providing an inclusive environment where everyone feels seen, heard, and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.
Account Director employer: SEEN Connects
At Seen Presents, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our commitment to employee growth is evident through our supportive environment, where team members are encouraged to develop their skills and take on new challenges, all while working on exciting experiential projects that resonate with consumers. With a hybrid working model and a focus on collaboration, we ensure that our employees feel valued and empowered to make a meaningful impact in the world of experiential events.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your past projects and successes. This is your chance to shine and demonstrate how you can drive commercial growth and client relationships, just like we do at StudySmarter.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate; you’re someone who gets their mission and can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team. Don’t miss out on the chance to join us at Seen Presents!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in managing client accounts and leading experiential campaigns, as this will show us you understand what we're looking for.
Showcase Your Strategic Thinking:In your application, demonstrate how you've contributed to business strategy discussions or developed account growth plans. We want to see that you can think strategically and align with our agency's growth objectives.
Highlight Client Relationships:Share examples of how you've built and maintained strong relationships with senior clients. This is key for us, so make sure to illustrate your ability to act as a trusted advisor and your experience in handling client concerns.
Keep It Professional Yet Personal:While we love professionalism, don't be afraid to let your personality shine through. Show us who you are and why you're passionate about experiential events. Remember, we want to get to know the real you!
How to prepare for a job interview at SEEN Connects
✨Know Your Client Inside Out
Before the interview, dive deep into the company’s background and their key clients. Understand their brand values, recent campaigns, and market position. This will help you demonstrate your strategic thinking and show that you can build strong client relationships.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with financial performance, budgeting, and profitability management. Bring examples of how you've successfully managed accounts in the past, and be ready to talk about how you can contribute to the agency's growth objectives.
✨Demonstrate Leadership Skills
As an Account Director, you'll need to lead teams and mentor junior members. Share specific instances where you've successfully led projects or teams, highlighting your collaborative approach and ability to manage multiple workstreams effectively.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in experiential marketing and brand engagement. Being able to discuss these trends during your interview will show that you're proactive and have a strong understanding of the industry landscape, which is crucial for advising clients.
