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For Companies At a Glance
- Tasks: Deliver top-notch spa treatments and provide expert advice on products.
- Company: Join a vibrant resort team focused on wellness and customer satisfaction.
- Benefits: Enjoy discounts, free meals, gym membership, and career growth opportunities.
- Why this job: Be part of a supportive team that values your skills and promotes personal development.
- Qualifications: NVQ Level 2 or 3 in Beauty Therapy preferred; great communication and sales skills required.
- Other info: Flexible hours and a dynamic work environment with a focus on guest experience.
The predicted salary is between 1200 - 1680 £ per month.
Responsibilities
- Provide in-depth knowledge and advice in terms of procedures and products
- Understand all current spa promotional offers
- Focus on service excellence, up selling / retail performance
- Undertake a full assessment of client's requirements and suitability of treatments and products offered
- Carry out all treatments to the highest professional standard
- Ensure all spa areas are kept clean and tidy at all times and treatment rooms are kept fully stocked with required products and items
- Achieve product sales targets set by the Spa Manager
- Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling
- Maintain a high level of hygiene and tidy work area at all times
- Attend staff meetings and training when required, including promotional events which may be outside working hours
- Maintain a high standard of personal appearance and presentation at all times
- Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSHH and manual handling
- Highlight maintenance issues within the spa and ensure these are reported to Spa Manager
- Focus on the guest experience at all times and continually strive to delight
- See each guest as part of a long-term relationship, not a one-time event
- Create a team that is enthusiastic, consistent and committed in the workplace that encourages an open, honest and supportive culture
- Create an organisation with high integrity, that recognises potential and success
- Encourage our team to contribute to excellent working conditions for all
- Gain a reputation for delivering financial performance
- Ability to undertake procedures and treatments to the client's satisfaction
- Thrive on being customer facing
- Full knowledge of products and the ability to sell appropriate items to individual clients
- Work as part of a team
- Engaging personality and great communicator
- Takes pride in role and has excellent attention to detail
- Ability to identify training needs
- Good time management and organisational skills
- Flexibility in undertaking other duties delegated by the Spa Manager
- NVQ Level 2 Beauty Therapy
- Willingness to undertake further training
- Ability to provide clear instruction
- Excellent time management
- Great attention to detail
- Excellent communication and sales skills
- Reliable and able to work under pressure
- Flexible approach to work
- Thrives on providing excellent customer service
- In-depth knowledge of spa products and procedures and their effects
- Experience of selling and promoting products to customers
- Polite and informative
- High standard of personal appearance
- Respectful, helpful, calm and engaging
- Takes pride in role
- NVQ Level 3 Spa/Beauty Therapy
Qualifications & Criteria
- Thrives on routine daily tasks
- NVQ Level 3 Spa/Beauty Therapy (preferred)
Benefits
- Discounts across the resort
- Free onsite parking
- Progression and career development opportunities
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort's service charges on monthly basis
- Extra days holiday after 2 years
Reserve Lists: We use reserve lists for positions where more than one candidate is deemed suitable for a position. Reserve lists are in place for 12 months during which reserve candidates will be offered the same or similar post should one become available during this time.
Our employees are a vital part of LQ Resorts and supporting our team's physical and mental health is a priority, including providing wellness benefits where applicable.
Spa Therapist in Oswestry employer: SeeMeHired
Contact Detail:
SeeMeHired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Oswestry
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with all the treatments, products, and current promotions. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a fantastic guest experience, think of ways to demonstrate your ability to engage and delight customers during interviews or networking events.
✨Tip Number 3
Don’t shy away from showcasing your sales skills! Be ready to discuss how you've successfully upsold products or services in the past. Employers love candidates who can contribute to their bottom line.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Langstone Quays Resort.
We think you need these skills to ace Spa Therapist in Oswestry
Some tips for your application 🫡
Show Your Passion for Spa Therapy: When writing your application, let your enthusiasm for spa therapy shine through! We want to see how much you love what you do and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific treatments or products you’re familiar with, as this shows us you understand the role and are ready to hit the ground running.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to maintain professionalism in your application. Share a bit about yourself and your journey in the beauty industry, but keep it concise and focused on how you can contribute to our spa.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SeeMeHired
✨Know Your Products Inside Out
Make sure you have a solid understanding of the spa products and treatments you'll be discussing. Familiarise yourself with their benefits and how they can enhance the client experience. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about providing excellent service.
✨Showcase Your Customer Service Skills
Prepare to share examples of how you've gone above and beyond for clients in previous roles. Highlight your ability to create long-term relationships with guests, as this is key in the spa industry. Remember, it's all about making each guest feel special and valued!
✨Demonstrate Team Spirit
Since working as part of a team is crucial, think of instances where you've collaborated effectively with colleagues. Discuss how you contribute to a positive work environment and support your teammates, as this aligns with the company's values of creating an enthusiastic and committed culture.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle specific situations, such as dealing with a difficult client or managing time during busy periods. Practising these scenarios beforehand will help you respond confidently and demonstrate your problem-solving skills during the interview.
