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- Tasks: Lead a supportive team, ensuring quality care and smooth operations during maternity cover.
- Company: Join a not-for-profit, employee-owned social enterprise focused on community impact.
- Benefits: Enjoy competitive pay, health support, generous holiday, and a welcome bonus.
- Why this job: Make a real difference in people's lives while growing your skills in a caring environment.
- Qualifications: Level 5 in Health and Social Care and experience leading teams in social care.
- Other info: Flexible hours with opportunities for professional development and community reinvestment.
The predicted salary is between 12 - 16 £ per hour.
As a Service Manager providing maternity cover, your focus will be on maintaining existing ways of working, supporting and guiding the team, and upholding quality standards during the cover period.
Responsibilities
- Ensure the smooth day-to-day running of the service by maintaining existing ways of working
- Support and guide Team Supervisors and Support Workers
- Uphold current quality standards, regulatory requirements and internal processes
- Manage operational tasks such as rota oversight, audits, safeguarding and health & safety
- Maintain positive relationships with families, professionals and partners
- Provide stable, consistent leadership to keep the team confident and supported during the cover period
- Continue established processes for audits, incident reporting and quality monitoring
- Ensure compliance with safeguarding, CQC requirements, GDPR and health & safety standards
- Monitor existing service budgets and maintain accurate reporting; offer clear guidance and practical support to Team Supervisors and staff
- Conduct supervisions, appraisals and return-to-work meetings as required
- Maintain strong communication and a positive team culture
- Keep established systems and service approaches running consistently
- Manage referrals and maintain appropriate occupancy levels
- Liaise with families, carers and external professionals to ensure ongoing customer wellbeing
Requirements / Qualifications
- Level 5 in Health and Social Care
- Level 5 qualification in Social Care
- Experience leading teams in a social care setting
- Strong organisational, communication and problem-solving skills
- Experience supporting people with learning disabilities
- A calm, consistent, person-centred approach; experience managing a care team
Location, Hours & Employment Type
- Lowestoft, Suffolk
- 22.5 hours per week
- Fixed Term - approximately 9-month maternity cover
- Employee-Owned Organisation
About Leading Lives
We are a not-for-profit, employee-owned social enterprise where staff are empowered and customers are at the heart of everything we do. You will grow your skills while making a real impact in a supportive, inclusive team. We offer a welcome bonus of up to £250.
Benefits
- Up to 8% employer pension contribution
- Health & wellbeing support, including an Employee Assistance Programme
- Cycle to Work scheme, retail discounts and more
- Real Living Wage (£12.60 per hour) as starting pay
- Holiday entitlement that increases with service; option to purchase additional hours
- Occupational sick pay and statutory sick pay; Employee Assistance Programme
- Sleep-in rates where applicable (£65 per shift)
- Award-winning, in-house training
- Generous travel benefits and mileage allowance
- Ownership by employees; surpluses reinvested in the community
Service Manager in Lowestoft employer: SeeMeHired
Contact Detail:
SeeMeHired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and quality standards. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past achievements in managing teams and maintaining quality standards. Use specific examples to demonstrate how you've made a positive impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our employee-owned organisation.
We think you need these skills to ace Service Manager in Lowestoft
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Service Manager role. We want to see how you can maintain existing ways of working and support the team, so don’t hold back on showcasing relevant examples!
Showcase Your Leadership Skills: As a Service Manager, you'll need to provide stable leadership. Use your written application to demonstrate your experience in leading teams, managing operational tasks, and maintaining quality standards. We love seeing real-life examples that illustrate your calm and consistent approach.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your key achievements and qualifications without overcomplicating things!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our organisation!
How to prepare for a job interview at SeeMeHired
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Service Manager. Brush up on your knowledge of quality standards, regulatory requirements, and operational tasks like rota oversight and audits. This will show that you’re not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves guiding Team Supervisors and Support Workers, be ready to share examples of how you've successfully led teams in the past. Talk about your calm, person-centred approach and how you’ve maintained team morale during challenging times.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would maintain positive relationships with families and external professionals, and be prepared to discuss your strategies for effective communication.
✨Demonstrate Problem-Solving Skills
Be ready to tackle hypothetical scenarios related to safeguarding, health & safety, or budget management. Show how you approach problem-solving in a calm and structured way, as this will highlight your ability to manage operational tasks effectively.
