Automotive Workshop Lead & Customer Service Coach in Basildon
Automotive Workshop Lead & Customer Service Coach

Automotive Workshop Lead & Customer Service Coach in Basildon

Basildon Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a busy automotive workshop.
  • Company: A leading automotive service provider in the UK with a supportive work culture.
  • Benefits: Enjoy a pension scheme, employee discounts, and a friendly work environment.
  • Why this job: Make a difference in customer satisfaction while developing your leadership skills.
  • Qualifications: Must have Level 3 Technician qualification and strong leadership abilities.
  • Other info: Great opportunity for career growth in a fast-paced industry.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading automotive service provider in the UK seeks an Assistant Manager to manage quick fit operations and lead a dedicated team. The role requires a hands-on approach in the workshop and a commitment to customer satisfaction.

Candidates should possess a Level 3 Technician qualification and exhibit strong leadership and customer relations skills.

The company offers a supportive work environment with numerous employee benefits, including a pension scheme and discounts.

Automotive Workshop Lead & Customer Service Coach in Basildon employer: SeeMeHired

As a leading automotive service provider in the UK, we pride ourselves on fostering a supportive work environment that prioritises employee well-being and growth. Our team enjoys a range of benefits, including a pension scheme and exclusive discounts, while being part of a culture that values hands-on leadership and exceptional customer service. Join us to develop your skills and advance your career in a dynamic and rewarding setting.
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Contact Detail:

SeeMeHired Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Automotive Workshop Lead & Customer Service Coach in Basildon

✨Tip Number 1

Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the automotive industry.

✨Tip Number 2

Practice your leadership skills! Think of examples from your past where you've successfully led a team or resolved customer issues. Be ready to share these stories during interviews to demonstrate your fit for the role.

✨Tip Number 3

Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team and makes it easier for us to keep track of your application.

We think you need these skills to ace Automotive Workshop Lead & Customer Service Coach in Basildon

Leadership Skills
Customer Service Skills
Hands-on Workshop Experience
Level 3 Technician Qualification
Team Management
Problem-Solving Skills
Communication Skills
Adaptability

Some tips for your application 🫑

Show Off Your Skills: Make sure to highlight your Level 3 Technician qualification and any relevant experience in your application. We want to see how your skills align with the role of Automotive Workshop Lead & Customer Service Coach!

Be Personable: Since this role is all about customer satisfaction, let your personality shine through in your written application. Share examples of how you've successfully managed customer relations in the past – we love a good story!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job description. We appreciate when candidates show they’ve done their homework.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team!

How to prepare for a job interview at SeeMeHired

✨Know Your Stuff

Make sure you brush up on your Level 3 Technician knowledge. Be ready to discuss specific automotive systems and troubleshooting techniques. This will show that you’re not just qualified, but also passionate about the industry.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about situations where you motivated others or resolved conflicts. This will demonstrate your capability to manage quick fit operations effectively.

✨Customer Service is Key

Since the role emphasises customer satisfaction, be ready to share your experiences in handling customer complaints or enhancing service quality. Highlight any strategies you've implemented that improved customer relations.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s approach to customer service and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

Automotive Workshop Lead & Customer Service Coach in Basildon
SeeMeHired
Location: Basildon

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