At a Glance
- Tasks: Assist in managing operations, customer relations, and team support in a busy autocentre.
- Company: Join the dynamic team at IN'n'OUT Autocentres, a trusted name in vehicle servicing.
- Benefits: Enjoy a competitive salary, bonuses, employee discounts, and a supportive work environment.
- Other info: Flexible rotas and a friendly team culture await you!
- Why this job: Step up your career in a hands-on role with opportunities for growth and development.
- Qualifications: Level 2 in light vehicle maintenance and a passion for customer service.
The predicted salary is between 27486 - 33594 £ per year.
IN'N'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader. Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care.
Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity. To support our continued expansion plans, we are currently recruiting for an Assistant Manager to join our hardworking, dedicated team in this busy centre.
Are you a Technician looking to expand your responsibilities and move into a management role? Do you have a passion for customer relations and enjoy dealing with changing priorities and varied workstreams? If so, this could be the role for you...
About the role
As an Assistant Manager, you will work alongside the Centre Manager who will train you in all aspects of how to manage the operation in all areas including people, service operations, car count, profit, sales and administrative duties. This is a hands-on role; our Assistant Managers also spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained. You should be qualified to a minimum of Level 2 in light vehicle maintenance, able to carry out minor fast fit repairs or servicing as and when required, according to the demands of the business operation.
The ideal candidate will:
- Be proactive with a positive attitude and a desire to deliver great customer service
- Be sales driven, aiming to meet and exceed financial targets set for the centre
- Look to assist the team in continuing to build a strong reputation for our brand within the local area
Benefits:
- Company pension with 5% contribution from the company
- Cycle to work scheme
- Employee discount plus free MOT and service annually
- Free on site parking
- Life insurance at three times your salary
- Long service and birthday gifts
- Uniform
- Referral programme
- Rotas negotiable
Supplemental pay:
- Bonus scheme paid monthly
- Performance bonus
- Quarterly bonus
Required Criteria:
- Level 2 in light vehicle maintenance
Desired Criteria:
- Automotive service: 2 years (preferred)
- Full Driving Licence (preferred)
- Customer service 2 years (preferred)
- Management experience 2 years (preferred)
Assistant Manager in Wisbech employer: SeeMeHired.com
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