Receptionist

Receptionist

Come and make a difference with the team at Westgate Healthcare!#CareWithUsAtWestgate

We are looking for a compassionate and caring Receptionists to join our family at Chestnut Manor Care Home.

As ourfront-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.

If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!

About the role

37.5 hours per week

9am to 5pm, Monday to Friday

• Providing a warm welcome to residents, families and visitors

• Managing calls, enquiries, appointments and tours

• Providing general administrative and office support

• Assisting with invoicing, ordering and supplier coordination

• Maintaining accurate records and a professional reception area

• Liaising with staff across the home to support smooth daily operations

• Responding appropriately to emergencies and unusual situations

Why Work at Westgate?

We want our people to feel valued, supported and rewarded. As part of the Westgate Healthcare team, you’ll have access to:

• Competitive pay rates

• Equal pay for young workers — colleagues under 25 are paid the same rate as staff aged 25+.

• Stream, helping you improve your financial wellbeing with early access to your wages and exclusive discounts at some of the UK’s favourite retailers.

• Blue Light Card and access to a range of additional employee discount schemes, including Byond Prepayment Card, Extras Discounts and Cycle to Work.

• Employee referral scheme — earn up to £500 for a successful referral.

• Employee recognition schemes including Employee of the Month and Long Service Awards, alongside team-building and social events.

• Financial and wellbeing support through The Care Workers Charity.

• A comprehensive induction programme, combining online learning, in-person training, a specialist dementia immersive experience, and hands‑on support within the home.

• Training and development opportunities, with opportunities to work towards nationally recognised qualifications.

We reserve the right to close this vacancy once we receive suitable applications, so early application is encouraged.

Due to the high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.

WGHROB

About the company

We are Westgate Healthcare, a family-run care provider delivering award-winning residential, nursing and dementia care across the South East of England.

With over 20 years of experience, we focus on creating safe, supportive and welcoming environments for older people.

Our approach combines high clinical standards with genuine compassion, ensuring every resident receives personalised, dignified care

Required Criteria

• Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting
• Outstanding interpersonal and communication skills
• A polished and professional demeanour
• Strong organisational skills with the ability to multitask effectively
• Proficiency in Microsoft Office and other relevant software
• A proactive and problem-solving approach
• Empathy and understanding when engaging with elderly residents and their families