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- Tasks: Lead quality assurance and compliance across care homes, ensuring exceptional standards.
- Company: Kara Healthcare is a family-run care provider dedicated to compassionate, person-centred support.
- Benefits: Enjoy progression opportunities, long service recognition, and a culture of appreciation.
- Why this job: Join a team that transforms lives and fosters a supportive, empowering work environment.
- Qualifications: 5+ years in health/social care compliance, with strong leadership and communication skills required.
- Other info: Remote monitoring and mentoring Home Managers are key aspects of this role.
The predicted salary is between 30000 - 40000 £ per year.
Kara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care—ensuring regulatory excellence and safeguarding resident well-being. As our Quality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homes.
Duties:
- Lead quality assurance within the homes, regulatory audits, and spot checks across the homes.
- Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England).
- Conduct internal audits, investigate incidents and non-compliance events, driving best practices.
- Support homes to remain compliant with up-to-date guidance.
- Remote monitoring of digital systems and driving quality across the group.
- Mentor and support Home Managers to foster a culture of continuous quality improvement.
- Prepare management information and monthly quality performance reports.
- Liaise with regulatory bodies and support responses to inspections and improvement plans.
- Coordinate staff training and compliance education on quality, safety, and safeguarding.
- Willingness to register with the CQC and step in to support absence of a manager.
Experience:
- Proven experience in a compliance role, preferably within the Health and Social Care Sector.
- Exceptional organisational skills with a keen attention to detail.
- Effective communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
- A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care duties.
- A belief in always giving your personal best and striving for continuous improvement.
- Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role.
- Proven knowledge of Care Quality Commission standards, and associated legal frameworks.
- Strong leadership, auditing, and risk-based problem-solving abilities.
- Excellent communication for staff training, coaching, and stakeholder engagement.
- Experience managing multiple sites and responding to external inspections and quality frameworks.
- Experience in mental health, learning disability, or dementia care environments.
If you are passionate about ensuring compliance standards are met while fostering a culture of quality assurance, we invite you to apply for this exciting opportunity as our Quality and Compliance Manager.
Location: East Midlands Region
Schedule: Monday to Friday Weekend availability
Required criteria:
- Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role.
- Proven knowledge of Care Quality Commission standards, and associated legal frameworks.
Quality & Compliance Manager - East Midlands Region employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Manager - East Midlands Region
✨Tip Number 1
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to compliance and quality assurance.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who have experience in quality and compliance roles. Engaging with others in the field can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led quality assurance initiatives or managed compliance issues in previous roles. Being able to share concrete experiences will showcase your expertise and problem-solving skills.
✨Tip Number 4
Stay updated on the latest trends and changes in health and social care regulations. This knowledge will not only enhance your discussions during the interview but also show that you are proactive and dedicated to continuous improvement.
We think you need these skills to ace Quality & Compliance Manager - East Midlands Region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality and compliance, particularly within the health and social care sector. Emphasise your managerial experience and any specific achievements related to CQC standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and compliance. Mention how your values align with Kara Healthcare's ethos of 'Care with Pride' and provide examples of how you've driven continuous improvement in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in leadership, auditing, and risk management. Use specific examples to demonstrate your effective communication abilities and how you've engaged stakeholders at all levels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality & Compliance Manager role.
How to prepare for a job interview at SeeMeHired.com
✨Know Your Regulations
Familiarise yourself with the Care Quality Commission (CQC) standards and other relevant regulations. Be prepared to discuss how your experience aligns with these standards and how you can ensure compliance in the role.
✨Showcase Your Leadership Skills
As a Quality & Compliance Manager, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams, mentored staff, and driven quality improvements in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think of specific situations where you've resolved conflicts or improved processes, and be ready to share those stories.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate how you've engaged stakeholders at all levels, conducted training sessions, and communicated complex information clearly and effectively.
