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- Tasks: Join our housekeeping team to keep our luxury hotel spotless and welcoming for guests.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, dedicated to excellent guest experiences.
- Benefits: Enjoy free staff meals, employee discounts, and opportunities for career growth.
- Why this job: Be part of a friendly team, develop your skills, and contribute to a prestigious hospitality experience.
- Qualifications: No prior experience needed; just bring enthusiasm and a good command of English.
- Other info: Flexible hours available; pay ranges from £9 to £12.25 per hour based on age.
Housekeeping Attendant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking two reliable and enthusiastic people to work with our housekeeping team at the exclusive, five-star Culloden Estate & Spa.
Roles include:
Public Areas Attendant x1: Keeping our hotel spotless and welcoming for our guests everyday.
Laundry Room Attendant x1: Working behind the scenes to keep our supplies crisp and clean while assisting with guest laundry.
Under the leadership of our Executive Head Housekeeper, Ash Power, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
Hours will vary depending on the role and we will discuss preferences and availability with you at interview. We can offer casual work at a rate of £9 to £12.25 per hour depending on your age, or full/part-time employment with a salary of £22,568 per annum, paid weekly and pro-rata for part-time.
We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. Further details about our employee benefits here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels careers page.
Hastings Hotels is an Equal Opportunities Employer.
About the role
To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
Duties will vary depending on the role but could include:
- Cleaning and servicing bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning all in-room facilities, and stripping and making beds.
- Providing a laundry and dry cleaning service for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
- To receive, sort, and process hotel linen in accordance with Hastings standards, ensuring finished items are correctly stored and accurate records maintained.
- To check items for damage and take appropriate action to ensure they are not returned to stock in a damaged state.
- To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to the correct bedroom.
- To provide a Turn-Down Service for guests, preparing rooms for evening rest and providing finishing touches to the Hastings Standard.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
- Right to Work in the United Kingdom
- Excellent attention to detail
- Ability to work well independently and as part of a team
- Ability to deliver an exceptional standard of customer service
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths.
- Previous professional cleaning or hospitality experience
Skills you\\\’ll need
- Exceptional Customer Service Skills
- Cleaning Skills
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Housekeeping Attendant employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the Hastings Hotels brand and their values. Understanding their commitment to excellent guest experiences will help you align your answers during the interview, showcasing how you can contribute to their team.
✨Tip Number 2
Highlight any previous experience in hospitality or cleaning roles, even if it's informal. Sharing specific examples of how you've maintained cleanliness or provided excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role involves working closely with others, be ready to share instances where you've successfully collaborated with colleagues to achieve a common goal.
✨Tip Number 4
Demonstrate your attention to detail during the interview. You might be asked about how you ensure high standards in cleaning, so think of specific methods or practices you use to maintain quality in your work.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of a Housekeeping Attendant. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, especially in cleaning or hospitality roles. Highlight any customer service skills and attention to detail, as these are crucial for the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically and how you can contribute to their team. Use examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a housekeeping role.
How to prepare for a job interview at SeeMeHired.com
✨Show Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Talk about why you enjoy working in a team and how you value providing excellent service to guests.
✨Highlight Attention to Detail
Since the role requires excellent attention to detail, be prepared to give examples of how you've demonstrated this skill in previous roles or situations. Mention specific tasks where your meticulousness made a difference.
✨Demonstrate Teamwork Skills
Hastings Hotels values a harmonious working environment, so share experiences that showcase your ability to work well with others. Discuss how you handle conflicts or support colleagues in achieving common goals.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the housekeeping roles available. This shows your genuine interest in the position and helps you understand what will be expected of you.
