At a Glance
- Tasks: Ensure rooms are fresh and welcoming for guests, providing excellent service.
- Company: Join Northern Ireland’s largest hotel group with a commitment to hospitality.
- Benefits: Enjoy discounted hotel rates, health care plans, and career development opportunities.
- Other info: Flexible hours available and opportunities for progression within the company.
- Why this job: Be part of a friendly team creating memorable experiences for guests.
- Qualifications: Team player with attention to detail and strong time management skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
About Us
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
What is the job?
As a Housekeeping Team Member, you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in or get a bit of last minute work done.
Hours: 24 & 32 hours available per week.
What we offer:
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About the role
Your day to day:
- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
- Keep your supervisor updated on room service progress and alert them to any repairs needed.
- Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
- Be organised - keep on top of supplies and amenities and always try to minimise waste.
- Reunite items with owners – and log any lost and found property.
- Look smart – wear your uniform and name badge with pride.
- Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
- Report, hand in, and/or log all lost and found items according to departmental procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Assist with deep cleaning projects.
- Assist turndown duties.
- Assist with other duties as assigned.
- Attend all relevant departmental / hotel / company training.
How do I deliver this?
“Hamptonality” is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels. Each member of the Hampton team is committed to anticipating and fulfilling guests' needs and therefore always strive to be:
- Friendly: I always go out of my way to be friendly to my colleagues and to guests.
- Authentic: I am authentic and true to the brand.
- Caring: I am caring and compassionate, I am always eager to lend a helping hand.
- Thoughtful: I am thoughtful and consider the best course of action. I find surprising ways to approach a challenge.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
About the company
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.
Required Criteria:
- Ability to work within a Team and also independently.
- High standards of Attention to Detail.
- Strong Time Management skills and flexible with regards to working hours.
- Ability to communicate and follow instruction.
- Must have a clear understanding of speaking and understanding English.
Desired Criteria:
- Experience within a Housekeeping Role or Cleaning role.
- Experience within the Hospitality, care provider or retail sectors.
Hampton by Hilton - Housekeeping Team Member employer: SeeMeHired.com
Cwrt Enfys Care Home offers a rewarding opportunity for Kitchen / Catering Assistants to join a supportive team dedicated to enhancing the quality of life for residents. With consistent part-time hours, comprehensive training, and a culture that values recognition and teamwork, employees can thrive in a welcoming environment while making a meaningful impact every day. Located in Ystradgynlais, this role provides a chance to contribute to a community-focused care home where your efforts are genuinely appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Hampton by Hilton - Housekeeping Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SeeMeHired.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SeeMeHired.com
Don't be shy about reaching out to SeeMeHired.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hampton by Hilton - Housekeeping Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SeeMeHired.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SeeMeHired.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
