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- Tasks: Serve food and beverages, ensuring guests have an exceptional experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Why this job: Be part of a friendly team delivering 5-star service at a prestigious hotel.
- Qualifications: Must have excellent communication skills and a passion for customer service.
- Other info: Flexible shifts and a supportive work environment await you!
The predicted salary is between 18500 - 26000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5-star, luxury service? If so, we would welcome you to apply for the position of Food & Beverage Assistant at the five-star Culloden Estate & Spa.
Under the inspiring leadership of our Restaurant Manager, Robyn Cole, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. You can expect to be offered a variety of shifts and have a flexible approach. The rate of pay for this full-time position is £22,568 per annum, paid weekly.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development. Hastings Hotels is an Equal Opportunities Employer.
About the roleTo be responsible for serving food and beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include:
- Clearing and setting tables
- Taking orders
- Serving food and beverages
- Taking payments
To ensure all cash, charges, floats and till procedures are carried out correctly. Greeting guests and responding to their queries. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of stock areas, immediately reporting any breaches. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.
About the companyOur vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria- Right to Work in the United Kingdom
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
- Ability to deliver an exceptional standard of customer service
- Previous experience serving food and beverages
- Operating Till Skills
- Food Service Skills
- Exceptional Customer Service Skills
Food & Beverage Assistant employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hastings Hotels. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate, but someone who genuinely cares about creating those exceptional experiences for guests.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to excellence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you present yourself professionally during your interview. A polished appearance shows that you take pride in your work and are serious about joining the team at Culloden Estate & Spa.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hastings Hotels site. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for creating exceptional guest experiences shine through. We want to see that you care about delivering 5-star service and that you're excited about the role!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in food and beverage service, and how they’ve prepared you for this position with us at Hastings Hotels.
Be Professional Yet Approachable: While we want to see your personality, remember to maintain a professional tone in your application. Use clear language and check for any spelling or grammar mistakes – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SeeMeHired.com
✨Know the Company
Before your interview, take some time to research Hastings Hotels and their values. Understanding their commitment to luxury service and family-oriented culture will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial for a Food & Beverage Assistant role.
✨Dress to Impress
Since a professional appearance is part of the job criteria, make sure you dress smartly for the interview. Opt for clean, well-fitted attire that reflects the luxury environment of the Culloden Estate & Spa.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics or opportunities for career progression within Hastings Hotels. This shows your genuine interest in the role and the company.
