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- Tasks: Serve food and beverages, maintain cleanliness, and ensure guest satisfaction.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Why this job: Join a friendly team, develop skills, and experience the vibrant hospitality culture.
- Qualifications: Good English, communication skills, and a professional appearance are essential.
- Other info: Full training provided; previous experience is a plus but not required.
Food & Beverage Assistant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Everglades Hotel.
Under the inspiring leadership of our Food & Beverage Manager, Kenan Coyle, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
You will ideally be fully flexible and able to work a variety of hours to cover breakfast, lunch, and dinner, including evenings and weekends.
The rate of pay for this position ranges from £9 – £12.25 per hour, depending on your age
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an Equal Opportunities Employer.
About the role
To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
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To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.
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To ensure all cash, charges, floats and till procedures are carried out correctly.
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Greeting guests and responding to their queries.
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To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
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To always maintain the security of stock areas, immediately reporting any breaches.
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To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
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To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
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To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
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To comply with all health, safety and hygiene policies and procedures.
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Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food & Beverage Team will provide you with full training.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
- Good Command of English Language
- Right to Work in the United Kingdom
- Must have excellent communication and basic numeracy skills
- Must have a professional appearance
- Ability to deliver excellent customer service
Desired Criteria
- Previous experience serving food and beverages
- Educated to GCSE level or the equivalent with grades A-C in English and Maths
Skills you\’ll need
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
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Locations
Food & Beverage Assistant employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to excellent customer service and teamwork will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your enthusiasm for the hospitality industry. When you engage with the hiring team, express your passion for providing exceptional service and how you enjoy working in a fast-paced environment.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires availability for breakfast, lunch, and dinner shifts, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Demonstrate your communication skills during any interactions. As a Food & Beverage Assistant, effective communication is key, so be sure to articulate your thoughts clearly and confidently when speaking with the team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, even if it's minimal. Emphasise any customer service roles or hospitality experience you may have, and ensure it is well-structured and free of errors.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically and how you can contribute to their team. Be sure to include examples of your communication skills and ability to work in a team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SeeMeHired.com
✨Show Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Talk about why you enjoy working with people and how you can contribute to creating a memorable experience for guests.
✨Demonstrate Communication Skills
Since excellent communication is key in this role, prepare to showcase your ability to interact with guests and colleagues. You might want to share examples of how you've effectively handled customer queries or resolved issues in the past.
✨Highlight Flexibility and Teamwork
Given the need for flexibility in working hours, be ready to discuss your availability and willingness to work evenings and weekends. Also, emphasise your ability to work well in a team, as collaboration is essential in a busy food and beverage environment.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult guest or managing a busy service period. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
