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- Tasks: Coordinate member treatment plans and deliver top-notch customer service.
- Company: Leading healthcare service provider in Esher with a focus on member care.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong customer service experience and excellent communication skills required.
- Other info: Fast-paced role with the chance to thrive under pressure.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare service provider in Esher is seeking a Customer Service Advisor responsible for coordinating member treatment plans and ensuring quality customer service. The ideal candidate will have strong customer service experience and excellent communication skills. Previous experience in the private medical insurance industry is advantageous. This role is key to providing members with access to medical services and information, requiring great attention to detail and the ability to work under pressure.
Member Experience Advisor (Healthcare Claims) in Esher employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Advisor (Healthcare Claims) in Esher
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those who work in customer service roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to member experience and healthcare claims. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you’ve successfully handled customer queries or resolved issues under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Member Experience Advisor (Healthcare Claims) in Esher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background aligns with the role of a Member Experience Advisor, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Attention to Detail: Since this role requires great attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SeeMeHired.com
✨Know Your Stuff
Make sure you brush up on the basics of healthcare claims and private medical insurance. Familiarise yourself with common terms and processes, as this will show your potential employer that you're serious about the role and understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will help demonstrate your ability to provide quality service, which is crucial for this role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to respond more effectively. You might even want to practice summarising questions before answering to ensure you’re on the right track.
✨Stay Calm Under Pressure
Since the role requires working under pressure, be prepared to discuss how you handle stressful situations. Share specific strategies you use to stay calm and focused, and consider role-playing some scenarios with a friend to build your confidence.
