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- Tasks: Provide remote medical assistance and support to UK government employees.
- Company: A caring healthcare services provider in Esher with a focus on employee dignity.
- Benefits: Flexible shifts, supportive environment, and respect for all employees.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong customer service skills and empathy; experience in a related field is a plus.
- Other info: Work four days a week with shifts from 8am to 10pm.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare services provider in Esher is seeking a Customer Service Coordinator to provide remote medical assistance to UK government employees. The ideal candidate should have strong customer service skills and the ability to handle calls with empathy. The role requires excellent communication abilities in English, and experience in a related field is a plus. This position offers a supportive working environment focused on employee dignity and respect. Working hours include shifts from 8am to 10pm, four days a week, totaling 36 hours.
Assistance Coordinator — Medical Helpdesk in Esher employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistance Coordinator — Medical Helpdesk in Esher
✨Tip Number 1
Make sure to research the company and its values before your interview. Understanding their focus on employee dignity and respect will help you align your answers with what they’re looking for.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls with empathy, try role-playing scenarios with a friend to get comfortable with responding to different customer needs.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out, and it’s the best way to ensure your CV lands in the right hands.
We think you need these skills to ace Assistance Coordinator — Medical Helpdesk in Esher
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled calls with empathy and provided support in previous roles. Share specific examples that demonstrate your ability to connect with people!
Communicate Clearly: Since excellent communication is key for this role, ensure your written application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that reflects your communication skills!
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to fit the Assistance Coordinator role. Mention why you’re interested in working with us at StudySmarter and how your skills align with our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SeeMeHired.com
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistance Coordinator in a medical helpdesk setting. Brush up on common medical terminology and the types of calls you might handle. This will show that you're serious about the position and ready to jump in.
✨Empathy is Key
Since the role involves providing remote medical assistance, practice demonstrating empathy during your responses. Think of examples from your past experiences where you handled difficult situations with care and understanding. This will highlight your customer service skills.
✨Communication is Everything
As excellent communication abilities are crucial for this role, prepare to showcase your skills. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable expressing yourself in English.
✨Flexibility Matters
Be ready to discuss your availability for the shifts mentioned in the job description. Show that you’re flexible and willing to adapt to the working hours. This will demonstrate your commitment to the role and your understanding of the demands of the job.
