At a Glance
- Tasks: Lead and inspire a team of member advisors to deliver exceptional customer service.
- Company: Join a global health and wellbeing company based in vibrant Bristol.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real difference by coaching high-performers in a dynamic setting.
- Qualifications: 1.5+ years in claims handling with strong teamwork and communication skills.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 Β£ per year.
A global health and wellbeing company in Bristol is seeking an experienced Customer Service Team Leader to oversee a team of member advisors. You will mentor and develop your team while ensuring smooth operations and high-quality outcomes.
The ideal candidate should have over 1.5 years of experience in claims handling, teamwork, and effective communication skills. This role requires strong problem-solving abilities and the capacity to motivate and lead a team in a fast-paced environment.
Customer Service Team Lead: Grow & Coach High-Performers in Bristol employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service Team Lead: Grow & Coach High-Performers in Bristol
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Customer Service Team Lead role. You never know who might have the inside scoop on an opening or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and problem-solving. We recommend doing mock interviews with friends or using online resources to get comfortable with articulating your experience and skills.
β¨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully led teams or improved processes. Numbers and results speak volumes!
β¨Tip Number 4
Don't forget to apply through our website! Itβs super easy and gives you a better chance of being noticed. Plus, we love seeing familiar faces from our community making strides in their careers.
We think you need these skills to ace Customer Service Team Lead: Grow & Coach High-Performers in Bristol
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight your experience in claims handling and team leadership. We want to see how you've successfully managed teams and tackled challenges in the past!
Be Yourself: Let your personality shine through! Weβre looking for someone who can motivate and lead a team, so donβt be afraid to show us your unique approach to problem-solving and communication.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific examples of how youβve grown and coached high-performers in previous positions β we love seeing relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at SeeMeHired.com
β¨Know Your Stuff
Make sure you brush up on your knowledge of customer service principles and team leadership. Familiarise yourself with the companyβs values and how they align with your experience in claims handling and mentoring. This will show that youβre genuinely interested in the role and understand what it takes to lead a high-performing team.
β¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Think about specific situations where your problem-solving abilities made a difference. This will help demonstrate your capability to motivate and coach others, which is key for this role.
β¨Practice Effective Communication
Since effective communication is crucial for this position, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member. Focus on how you can convey complex ideas simply, as this will reflect your ability to guide your team effectively.
β¨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also gives you valuable insights into whether the company is the right fit for you.