Client Director in Bristol

Client Director in Bristol

Bristol Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop strategic client relationships in the healthcare sector.
  • Company: Join Healix, a global leader in health and wellbeing.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Why this job: Make a significant impact in healthcare while growing your career.
  • Qualifications: Proven client management experience and strong analytical skills.
  • Other info: Collaborative culture with opportunities for mentorship and growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

We are looking for an experienced and high-performing Client Director to join our Client Management Team. The role has primary responsibility for a defined portfolio of Healthcare Trust clients and, as a senior leader within the team, will also oversee the portfolio’s most complex and strategically significant relationships.

A core focus of the role is to maintain, develop and enhance the income generated from the client portfolio. This will be achieved through a consultative approach, underpinned by robust data analysis, to evidence and evolve the Healix offering within an increasingly competitive marketplace.

What we’re looking for:

  • Exceptional client management capability, with a proven track record of driving retention, revenue growth and long‑term strategic value.
  • Extensive experience managing large, complex corporate healthcare portfolios, with the credibility to engage senior stakeholders.
  • Strong technical understanding of the Corporate Healthcare Trust construct, related funding models and operational processes.
  • Highly motivated and resilient, with the ability to build, influence and sustain strong professional relationships.
  • Commercially astute and forward‑thinking, with the ability to anticipate market trends and client needs.
  • Analytical and insight‑driven, able to interpret complex healthcare and claims data to deliver tailored, meaningful insights to varied audiences.

If you’re ready to take on this exciting challenge and make a significant impact within a growing healthcare organisation, we’d love to hear from you!

About the role

Key Responsibilities include, but are not restricted to:

  • Client Portfolio Leadership & Relationship Management
    • Lead and develop a portfolio of Healix’s most strategic clients, ensuring exceptional service delivery, long‑term retention and sustained growth.
    • Build and strengthen relationships with key client stakeholders (HR, Finance, Procurement), intermediaries, and Healix partners to support strategic and operational objectives.
    • Proactively plan, lead and facilitate client meetings, preparing tailored materials (with Marketing support) that reflect client needs, tone, and strategic priorities.
    • Develop deep commercial understanding of each client’s organisation and sector to inform recommendations and strengthen Healix’s strategic positioning.
    • Demonstrate capabilities to clients through direct communication, virtual and face‑to‑face meetings, and by representing Healix at industry events, conferences, and trade shows.
    • Tailor presentations and communications to suit specific audiences, ensuring clarity, relevance, and impact.
    • Actively engage in networking during Healix‑hosted events, market events, conferences, trade fairs, and other activities as required.
  • Commercial, Strategic & Financial Delivery
    • Lead the end‑to‑end renewal process for assigned clients, ensuring clear timelines, coordinated stakeholder input, and the delivery of compelling, commercially robust proposals.
    • Analyse and interpret client‑level and portfolio‑wide data to generate meaningful insights, enabling strategic recommendations that enhance scheme performance and support wider wellbeing objectives.
    • Cultivate strong relationships across the intermediary market, proactively identifying opportunities to drive incremental income and expand Healix’s presence.
    • Partner with the Sales Team to strengthen intermediary engagement, support capability discussions, and contribute to new business acquisition.
    • Identify, qualify and elevate new business opportunities, ensuring timely referral to the relevant sales channels.
    • Lead contractual and commercial discussions, owning client contract negotiations and working closely with legal colleagues to ensure favourable and compliant outcomes.
    • Collaborate with Marketing to support targeted campaigns, thought‑leadership initiatives and market positioning activities that reinforce Healix’s competitive standing.
    • Apply the SBR‑approved QUIS relationship‑building framework to develop trusted, consultative partnerships, using informed, tactical sales techniques to maximise value.
  • Internal Collaboration, Leadership & Proposition Development
    • Support, mentor and coach colleagues across the Client Management team, helping raise capability, consistency, and commercial awareness to achieve organisational financial targets.
    • Capture and channel client insights to the Proposition Development Team, contributing to continuous improvement of Healix’s healthcare trust products and third‑party partner offerings.
    • Work collaboratively across internal stakeholders (Clinical, Operations, Data & Pricing, Finance) to ensure seamless service delivery and consistent client outcomes.
    • Maintain an active understanding of the healthcare landscape, monitoring evolving policies, market dynamics and sector‑specific trends to ensure advice remains relevant and informed.
  • Governance, Documentation & Market Awareness
    • Ensure all client‑related records, contractual documentation and system entries are accurate, comprehensive and up to date, maintaining full compliance with internal processes and governance expectations.
    • Stay informed on emerging industry developments, commercial shifts, and changes in healthcare policy that may influence client needs or scheme performance.
    • Remain aware of wider political agendas and sector‑specific issues, applying this knowledge to shape client recommendations and strategic discussions.
    • Uphold high standards of documentation, communication and process discipline, ensuring traceability, audit readiness, and effective internal knowledge sharing.

About the company

All around the world, Healix safeguards people's health and wellbeing.

Client Director in Bristol employer: SeeMeHired.com

Healix is an exceptional employer that prioritises the health and wellbeing of its employees while fostering a collaborative and innovative work culture. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers within the dynamic healthcare sector. Located in a vibrant area, Healix offers unique networking opportunities and the chance to make a meaningful impact on client relationships and healthcare solutions.
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Contact Detail:

SeeMeHired.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Director in Bristol

✨Tip Number 1

Networking is key! Get out there and connect with industry professionals at events, conferences, and trade shows. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Tailor your approach when meeting potential clients or stakeholders. Do your homework on their needs and challenges, and come prepared with insights and solutions that show you understand their business.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After meetings or networking events, send a quick thank-you note or a message highlighting a key point from your conversation. It keeps you top of mind and shows your professionalism.

✨Tip Number 4

Finally, apply through our website! We’re always looking for talented individuals who can make a difference. Your next big opportunity could be just a click away!

We think you need these skills to ace Client Director in Bristol

Client Management
Data Analysis
Healthcare Portfolio Management
Stakeholder Engagement
Commercial Acumen
Strategic Thinking
Relationship Building
Presentation Skills
Negotiation Skills
Market Awareness
Consultative Selling
Team Leadership
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Director role. Highlight your experience in managing complex healthcare portfolios and your ability to build strong relationships with senior stakeholders. We want to see how you can bring value to our team!

Showcase Your Analytical Skills: Since the role involves interpreting complex data, don’t forget to mention any relevant analytical skills or experiences. Share examples of how you've used data to drive strategic decisions in your previous roles. This will help us see your insight-driven approach!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who is not just qualified but also a great fit for our culture. Share your motivations and what excites you about the opportunity at Healix!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Healix!

How to prepare for a job interview at SeeMeHired.com

✨Know Your Clients Inside Out

Before the interview, dive deep into understanding Healix's client portfolio, especially in the healthcare sector. Familiarise yourself with their key clients, their needs, and how Healix meets those needs. This will help you demonstrate your exceptional client management capability and show that you're ready to hit the ground running.

✨Showcase Your Analytical Skills

Prepare to discuss how you've used data analysis in previous roles to drive retention and revenue growth. Bring examples of how you've interpreted complex data to deliver tailored insights. This will highlight your analytical prowess and your ability to make informed recommendations, which is crucial for the Client Director role.

✨Build Rapport with Stakeholders

Think about how you can establish strong relationships with senior stakeholders during the interview. Practice articulating your approach to building trust and influence, as well as how you’ve successfully engaged with HR, Finance, and Procurement teams in the past. This will showcase your ability to maintain and enhance strategic relationships.

✨Stay Ahead of Market Trends

Be prepared to discuss current trends in the corporate healthcare landscape and how they might impact Healix's offerings. Show that you’re commercially astute by sharing insights on emerging policies or market dynamics. This will demonstrate your forward-thinking mindset and your readiness to anticipate client needs.

Client Director in Bristol
SeeMeHired.com
Location: Bristol

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