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- Tasks: Lead the Events Team and manage hotel events for guest enjoyment and profit.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Competitive salary, free meals, employee discounts, 29 days holiday plus your birthday.
- Why this job: Join a dynamic team and create memorable experiences for guests in a prestigious hotel.
- Qualifications: Sales or marketing experience, excellent communication skills, and a passion for hospitality.
- Other info: Flexible working hours with opportunities for career progression and development.
The predicted salary is between 28000 - 39200 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to lead the Events Team at the outstanding Stormont Hotel Belfast. Our four-star Hotel is located just minutes away from Belfast City Centre, adjacent to the Stormont Estate, and is an ideal location for weddings, conferences, and events, alongside its outstanding reputation for professionalism and hospitality.
The successful candidate can expect to work mainly office hours, Monday to Friday (35 hours per week excluding breaks), with a degree of flexibility for weekend work depending on the needs of the business, and to support the variety of events and functions offered to our guests. The salary for this full-time position is from £28,000 per annum, depending on experience. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
About the role:
- To manage the Hotel Events Department for the greatest enjoyment of our guests and maximum profit contribution to the hotel.
- To ensure the efficient operation of selling events and generating bookings and the delivery of Hastings service standards.
- To liaise with customers face-to-face, via email, telephone, and through website enquiries.
- To communicate to relevant departments the full details of upcoming business and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any business and amendments to function sheets.
- Contribute to achieving sales targets / budgets set by senior management via cold calling, warm calling, client site visits, upselling, and increasing revenue streams where possible.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To create reports for Business Development Meetings and have a sound knowledge of business on the books.
- To keep abreast of current trends in the events business such as weddings, functions, and conferences.
- To ensure quality standards and procedures are fully understood, implemented, and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To line manage the Events Team, ensuring employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and to maintain and enhance the market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
Required Criteria:
- Right to Work in the United Kingdom
- Previous Sales and/or Marketing experience in a customer-facing environment
- Excellent communication, numeracy and IT skills
- Ability to deliver an exceptional standard of customer service
- Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics.
- A professional appearance
- Ability to work well under pressure and be a team player
- Ability to lead and motivate a team to achieve success
Desired Criteria:
- Educated to Level 6 (Undergraduate Degree) or the equivalent, in a relevant field such as Tourism and Hospitality Management or Business and Marketing.
- Previous hospitality experience, preferably in Hotels
Skills you’ll need:
- Account Management
- Team Management
- Microsoft Office Suite
- Exceptional Customer Service Skills
- Client Relationship Management
Sales & Events Manager in Belfast employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Events Manager in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hastings Hotels. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your sales and events management experience, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Events Manager role!
We think you need these skills to ace Sales & Events Manager in Belfast
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing excellent service and creating memorable experiences for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales & Events Manager role. Highlight relevant experience in sales and events management, and don’t forget to mention any specific achievements that demonstrate your skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about Hastings Hotels there!
How to prepare for a job interview at SeeMeHired.com
✨Know Your Stuff
Before the interview, make sure you research Hastings Hotels and their values. Understand their approach to hospitality and how they prioritise customer service. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your sales and events management skills. Highlight any successful events you've organised or sales targets you've met, as this will show you can deliver results.
✨Be Personable and Professional
As a Sales & Events Manager, you'll be interacting with clients regularly. Practice your communication skills and ensure you come across as friendly yet professional. A warm smile and confident body language can go a long way!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
