Administrator
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We are a compassionate and professional domiciliary care company dedicated to providing high-quality care and support to individuals in their own homes. Our team is committed to enhancing the lives of our clients while maintaining a strong foundation of operational excellence. We are looking for a Care Coordinator Assistant to join our team and play a vital role in ensuring the smooth running of our office.
About the role
Role Overview:
The Administrator will provide comprehensive administrative support to the office team, ensuring the efficient operation of the day-to-day activities. You will play a key role in managing documentation, supporting with the coordination of schedules, and acting as the first point of contact for clients, caregivers, and other stakeholders.
We are recruiting for 1 temporary full time Administrator (Maternity Cover) mon-fri 9am-5.30pm (one day every other weekend sat or sun)
Key Responsibilities:
General Administration:
- Answer and direct phone calls, emails, and inquiries.
- Maintain accurate and up-to-date records, including client and staff files.
- Prepare, organise, and distribute documents, reports, and correspondence.
Scheduling and Coordination:
- Assist in scheduling client visits and staff rotas.
- Ensure all changes to schedules are promptly communicated to caregivers and clients.
- Monitor and manage staff availability, leave requests, and sickness records.
Compliance and Documentation:
- Ensure all client care plans and documentation are complete and compliant with company policies and regulatory standards.
- Assist with audits and inspections.
Customer Service:
- Provide a friendly and professional first point of contact for clients and visitors.
- Handle queries and concerns with sensitivity and efficiency.
- Follow up on client feedback to ensure satisfaction.
Office Management:
- Order and maintain office supplies.
- Manage incoming and outgoing mail.
- Support management in organising meetings and events.
Key Skills and Competencies:
- Strong organisational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and prioritise workload effectively.
- Attention to detail and accuracy.
- Professional and approachable demeanour.
Requirements:
- Previous administrative experience is desirable, preferably in a healthcare or domiciliary care setting.
- Knowledge of the domiciliary care sector and related regulations is an advantage.
- A proactive attitude and ability to work independently.
- Eligibility to work in the UK (or relevant country).
What We Offer:
- Competitive salary and benefits.
- Opportunities for career growth and professional development.
- A supportive and inclusive work environment.
- The chance to make a meaningful impact in the lives of others
- Private health care
- Bonus schem
About the company
Whether you’re looking to provide excellent home care with a cheery smile, or to receive it, Caremark is here to help.
Required Criteria
- A proactive attitude and ability to work independently.
- Eligibility to work in the UK
- Previous administrative experience, preferably in a healthcare or domiciliary care setting.
- good problem solving skills
- a process driven approach to work
Desired Criteria
Skills you'll need
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Administrator in Bangor employer: SeeMeHired.com
Cwrt Enfys Care Home offers a rewarding opportunity for Kitchen / Catering Assistants to join a supportive team dedicated to enhancing the quality of life for residents. With consistent part-time hours, comprehensive training, and a culture that values recognition and teamwork, employees can thrive in a welcoming environment while making a meaningful impact every day. Located in Ystradgynlais, this role provides a chance to contribute to a community-focused care home where your efforts are genuinely appreciated.
