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- Tasks: Lead and support a dynamic team in delivering exceptional service at the Cultra Inn.
- Company: Hastings Hotels is a family-owned luxury hotel group known for its outstanding hospitality.
- Benefits: Enjoy free staff meals, discounts, 29 days holiday plus your birthday off, and career growth opportunities.
- Why this job: Join a vibrant team in a stunning location, creating memorable experiences for guests every day.
- Qualifications: Previous supervisory experience in a bar or restaurant and excellent communication skills are essential.
- Other info: Flexible working hours include days, evenings, and weekends; salary up to £27,000 per annum.
The predicted salary is between 23000 - 27000 £ per year.
Assistant Bar Manager
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating memorable experiences for your guests? Do you take personal pride in delivering exceptional customer service? If so, we would welcome you to apply for the position of Assistant Manager at the Cultra Inn within the exclusive Culloden Estate & Spa.
Supported by our General Manager, Stacy Hooper, you will assist in providing leadership, and smooth day-to-day supervision of our busy team.
As one of County Down’s finest bars and restaurants, The Cultra Inn provides the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce, matched with a delightful selection of beverages.
Wherever you are on the beautifully landscaped grounds of the Culloden Estate & Spa, our guests savour our warm and inviting ambience, where they cosy up by the log fire on cooler evenings with an excellent selection of wines, or take in the breathtaking views with a cocktail from our outdoor area on warmer days.
The successful candidate will have worked in a busy bar environment and be able to lead, motivate, and support team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.
As a senior member of the team, you will have a fully flexible approach as working patterns will include days, evenings, and weekends as required.
This full-time position offers a salary of up to £27,000 per annum.
In addition to a competitive salary, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, 29 days holiday plus your birthday off, and opportunities for career progression and development. For further details about our employee benefits, click here.
Hastings Hotels is an equal opportunities employer.
About the role
To support the General Manager and take responsibility for the effective leadership of the team in their absence, ensuring the efficient operation of the Cultra Inn and the delivery of Hastings product and service standards.
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To manage and motivate employees through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring procedures are followed.
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To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
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To prepare and dispense drinks as requested by guests, maintaining high standards of presentation.
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To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
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To ensure you and the team assist guests with any reasonable request for services at the Cultra Inn and the wider Culloden Estate.
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To ensure you and the team respond to complaints and find an appropriate solution.
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To ensure that the bar, customer areas, and equipment are maintained in a clean and tidy manner in accordance with Hastings standards.
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To receive payments for goods sold and record sales in accordance with operating procedures.
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To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
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To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.
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To maintain the security of stock areas at all times, immediately reporting any breaches.
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To contribute to planning and forecasting such as budgets, putting in place appropriate mechanisms to effectively manage costs.
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To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
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To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
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To comply with all health, safety, hygiene and licensing policies and procedures.
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To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
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To ensure the hotel\’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
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Any other duties as required by Management.
Desirable Criteria
We would love you to have similar previous experience in a bar or restaurant establishment of quality.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
- Right to work in the United Kingdom
- Excellent communication and numeracy skills
- A smart, professional appearance
- Previous supervisory experience in a Bar or Restaurant setting
- Excellent attention to detail
- An understanding of cash handling, stock control, stock ordering, and budgeting
Desired Criteria
- Previous experience in a busy, high-quality establishment
- Previous management experience
Skills you\’ll need
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
- Reservation skills
- Supervisory Skills
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Assistant Bar Manager employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bar Manager
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to exceptional customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially in Northern Ireland. Attend local events or join online groups where you can connect with current or former employees of Hastings Hotels to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Be ready to share specific examples of how you've motivated teams, handled complaints, and maintained high standards in a busy bar environment.
✨Tip Number 4
Showcase your knowledge of local produce and beverages during your interactions. This demonstrates your passion for the role and your ability to contribute to the Cultra Inn's focus on quality and local sourcing.
We think you need these skills to ace Assistant Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar management or customer service. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering exceptional customer service. Mention specific experiences where you created memorable guest experiences, aligning with Hastings Hotels' values.
Highlight Relevant Skills: In your application, clearly outline your skills related to bar service, cash handling, and stock control. Use examples from your previous roles to illustrate how you have successfully managed these aspects in a busy environment.
Show Enthusiasm for the Role: Convey your enthusiasm for the Assistant Bar Manager position and the opportunity to work at the Cultra Inn. Mention why you are drawn to Hastings Hotels and how you can contribute to their mission of providing excellent guest experiences.
How to prepare for a job interview at SeeMeHired.com
✨Showcase Your Customer Service Skills
As an Assistant Bar Manager, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Demonstrate Leadership Qualities
Since you'll be supporting the General Manager and leading a team, highlight your leadership experience. Discuss how you've motivated and trained team members in the past, and be ready to explain your approach to managing a busy bar environment.
✨Know the Menu and Local Ingredients
Familiarise yourself with the types of drinks and dishes that might be served at The Cultra Inn. Being knowledgeable about local ingredients and seasonal produce will show your passion for quality and enhance your credibility during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding guest complaints or team conflicts. Think of scenarios where you've successfully resolved issues and be ready to discuss the outcomes and what you learned from those experiences.
