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- Tasks: Lead and motivate a busy bar team while ensuring exceptional customer service.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free staff meals, discounts, 29 days holiday plus your birthday off, and career progression.
- Why this job: Be part of a prestigious establishment known for its warm ambience and top-notch service.
- Qualifications: Must have strong bar experience, excellent communication skills, and the right to work in the UK.
- Other info: Flexible working hours including weekends; salary up to £27,250 per annum.
The predicted salary is between 22700 - 27800 £ per year.
Assistant Bar Manager
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating memorable experiences for your guests? Do you take personal pride in delivering exceptional customer service? If so, we would welcome you to apply for the position of Assistant Manager at the Cultra Inn within the grounds of the exclusive Culloden Estate & Spa.
Supported by our General Manager, Stacy Hooper, you will assist in providing leadership, and smooth day-to-day supervision of our busy team. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
As one of County Down’s finest bars and restaurants, The Cultra Inn provides the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce, matched with a delightful selection of beverages.
Wherever you are on the beautifully landscaped grounds of the Culloden Estate & Spa, our guests savour our warm and inviting ambience, where they cosy up by the log fire on cooler evenings with an excellent selection of wines, or take in the breathtaking views with a cocktail from our outdoor area on warmer days.
The successful candidate will have worked in a busy bar environment and be able to lead, motivate, and support team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.
As a senior member of the team, you will have a fully flexible approach as working patterns will include days, evenings, and weekends as required.
This full-time position offers a salary of up to £27,250 per annum.
In addition to a competitive salary, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, 29 days holiday plus your birthday off, and opportunities for career progression and development. For further details about our employee benefits, click here.
Hastings Hotels is an equal opportunities employer.
About the role
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To manage and motivate employees through effective communication and training and development, in accordance with company policies and relevant employment legislation, ensuring procedures are followed.
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To take responsibility for the effective leadership of the team in the absence of the Inn General Manager, to ensure efficient operation and the delivery of Hastings product and service standards.
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To prepare and dispense drinks as requested by guests, maintaining high standards of presentation.
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To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
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To ensure you and the team assist guests with any reasonable request for hotel services.
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To ensure you and the team respond to complaints and find an appropriate solution.
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To ensure that the bar, customer areas and equipment are maintained in a clean and tidy manner in accordance with Hastings standards.
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To receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
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To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
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To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.
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To maintain the security of stock areas at all times, immediately reporting any breaches.
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To contribute to and put in place appropriate mechanisms to effectively manage costs.
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To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
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To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
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To ensure the team receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
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To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
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To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
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To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
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To assist with the recruitment, selection and utilisation of bar employees to achieve the optimum use of employee resource in line with business peaks and troughs.
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To ensure the hotel\’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
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Any other duties as required by Management.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
- Excellent communication and good numeracy skills
- Right to Work in the United Kingdom
- Must have strong operational bar experience
- Ability to work well under pressure and be a team player
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
- Experience preparing rosters and wage forecasting
- A good understanding of cash handling, stock control, stock ordering and budgeting
- Previous supervisory or management experience gained in a similar high-quality establishment
Skills you\’ll need
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
- Supervisory Skills
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Assistant Bar Manager employer: SeeMeHired.com
Contact Detail:
SeeMeHired.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bar Manager
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to exceptional customer service and teamwork will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Network within the hospitality industry, especially in Northern Ireland. Attend local events or join online groups where you can connect with current or former employees of Hastings Hotels, as they may provide insights or even referrals for the Assistant Bar Manager position.
✨Tip Number 3
Prepare to discuss your previous bar experience in detail. Be ready to share specific examples of how you've led a team, handled customer complaints, or improved service standards, as these are key aspects of the role.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts. Since the role requires working evenings and weekends, emphasising your adaptability will demonstrate that you're a great fit for the dynamic environment at The Cultra Inn.
We think you need these skills to ace Assistant Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar management and customer service. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to creating memorable guest experiences. Mention why you want to work at Hastings Hotels and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as bar service, cash handling, and team leadership. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at SeeMeHired.com
✨Showcase Your Bar Experience
Make sure to highlight your previous experience in a busy bar environment. Discuss specific situations where you successfully managed a team or handled high-pressure scenarios, as this will demonstrate your capability to lead and motivate others.
✨Emphasise Customer Service Skills
Since the role focuses heavily on creating memorable experiences for guests, be prepared to share examples of how you've gone above and beyond for customers in the past. This will show your commitment to exceptional service.
✨Demonstrate Team Leadership
Talk about your approach to team management and how you foster a positive working environment. Mention any training or development initiatives you've implemented to help your team succeed, as this aligns with the company's values.
✨Know the Company and Its Values
Research Hastings Hotels and understand their commitment to quality and customer satisfaction. Be ready to discuss how your personal values align with theirs, particularly regarding teamwork and creating a welcoming atmosphere for guests.
