Administrative Assistant

Administrative Assistant

Are you organized, detail-oriented, and passionate about supporting a caring environment?

The Home

City View Court, situated in Belfast, delivers person-centred nursing care for up to 100 residents.

Recently refurbished, City View Court is a light, modern and spacious home offering a range of specialist care services for older people, including residential, dementia and general nursing.

Our kind and compassionate team not only provides care, but shares their good company, companionship and assistance whenever required, ensuring that all residents feel listened to and supported.

Whilst all private bedrooms are fully furnished residents are welcome to personalise the space with their own accessories and furniture.

Residents at City View Court can enjoy the comfortable lounges and dining spaces to relax, enjoy a nutritious meal freshly prepared by our chef, or to socialise.

Despite its city centre location, City View Court boasts a calm, restful atmosphere.

The Role

Working with the Home Manager and Administrator, the role of Administrative Assistant is to contribute to Healthcare Ireland's mission by providing essential administrative support to staff and management. As the first point of contact for visitors, relatives, external agencies and team members you will promote the warm and welcoming culture of each Home, but also ensure the safety of the residents and staff by greeting visitors and ensuring they are able to fulfil the purpose of their visit.

About the role

Main Responsibilities

• Reception duties - greet visitors, answer phones, and manage email correspondence.

• Record management - maintain and update resident files, ensuring confidentiality and compliance with data protection regulations.

• Scheduling - assist in scheduling appointments, meetings, and staff rotas.

• Staff support - help manage timesheets, track attendance, and coordinate training sessions.

• Financial administration - assist with processing invoices, managing petty cash, and supporting resident billing queries.

• General office tasks - handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties.

The Benefits

• Paid annual leave

• The chance to be part of a growing Healthcare company

• Continuous professional development and training

• Values-led culture

• Opportunities for progression

• Pension plan (if applicable)

• Attractive hourly rate

• Access NI fee paid for

• Monthly incentives and recognition awards

• Free parking

We do not offer sponsorship for this role

Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.

About the company

Healthcare Ireland provides care services in an environment where individuality is emphasised and the privacy and dignity of all our residents is recognised. We currently have over 1,800 employees throughout our 25 Homes. We are incredibly proud of not only the work our employees do, but the quality of care we are able to offer as result of their commitment.

We started Healthcare Ireland Group in July 2015 with the opening of Bradley Manor Care Home. Our categories of care include general and dementia nursing, dementia residential, mental health, physical disability and learning disability.

Required Criteria

• Right to work in the UK.
• Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
• Excellent keyboard and PC skills with a good level of proficiency for Microsoft Office applications such as Word and Excel.
• Exceptional administration, organisation and receptionist skills.

Desired Criteria

• Previous experience within an administrative or customer service role (preferably a nursing home environment) is desirable but not essential.