Front of House Staff, weekends and evenings, up to £12.75 per hour
The Gamekeeper's Inn is a traditional Yorkshire pub with 11 bedrooms, holiday lodges and pods. Alongside our busy restaurant and bar, The Netherside Suite can host up to 150 guests, specialising in weddings and events.
We are looking for a hardworking, enthusiastic person to join our Front of House team.
Evenings and weekend work will be required.
Main Purpose of Job:
To serve food and beverages and provide excellent customer service at The Gamekeeper’s Inn.
Reporting Responsibility:
Reports to the Pub General Manager.
Main Duties and Responsibilities:
- Greet and seat customers, present menus, and take orders.
- Serve food and beverages, including preparing beverages.
- Upsell where possible and maintain an up-to-date knowledge of the menu.
- Handle customer queries and complaints politely, recording issues for management if needed.
- Maintain a clean and welcoming environment, including clearing tables and restocking supplies.
- Operate the till system, process payments, and manage bookings.
- Provide assistance to accommodation guests, including check-ins and check-outs.
- Follow health, safety, and hygiene regulations.
- Assist in setting up for functions and events.
- Ensure compliance with licensing laws and allergen regulations.
- Carry out any additional tasks as requested by the line manager.
About the role
Person Specification
1. Education and Qualifications
- Level 2 Award in Food Safety and Hygiene (will be provided).
- Fluent in spoken and written English.
2. Experience
- Previous bar or waiting experience is desirable.
- Experience with till operation and cash handling is desirable.
3. Skills and Attributes
- Excellent communication skills and high personal presentation standards.
- Ability to work under pressure and remain calm in stressful situations.
- Friendly, organised, and efficient team player with strong initiative.
- Observant, practical, and professional, with a flexible approach to work.
About the company
Lakeland Leisure Estates Ltd is a family-owned company with over 30 years’ experience of developing and operating holiday parks with caravans, lodges and park homes for sale alongside a strong marine presence with over 1,000 berths on the inland waterways network. We currently operate sites across the UK including the Yorkshire Dales, Cheshire, Gloucestershire, Staffordshire, Essex and Conwy in Wales as well as a campsite on Spain's Costa Del Sol and a new apart hotel in Hoi An, Vietnam, a World Heritage Site.
Required Criteria
- Ability to commute to site
Desired Criteria
- Experience with till operation and cash handling is desirable.
- Previous bar or waiting experience is desirable.
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