Workshop Manager
Donnelly Group is hiring an experienced Workshop Manager to join our team. Working within a busy and successful dealership, this is an excellent opportunity to take on a key leadership role, supporting our workshop team and helping to deliver high standards of performance, quality and customer service.
About the role
About This Role
Manage the workshop workload and allocate jobs to Technicians to maximise productivity and customer satisfaction.
-
Ensure vehicles complete the eVHC process and support Service Advisors with additional work requirements, costs and timings.
-
Monitor repairs to ensure all work is completed correctly, efficiently and Right First Time.
-
Identify warranty repairs and obtain authorisation where required.
-
Support Technicians with complex technical issues, escalating where necessary.
-
Keep Service Advisors updated on repair progress and any additional work identified.
-
Ensure Repair Orders/Job Cards are accurate, complete and suitable for customer explanations and warranty claims.
-
Carry out quality control checks, including road tests where required.
-
Maintain high standards of health, safety and environmental compliance.
-
Ensure completed vehicles are prepared and ready for customer collection.
The Person
-
Ideally qualified to Master Technician level with previous supervisory or workshop management experience.
-
Must have at least 3-4 years' experience, ideally within a franchised workshop
-
Proven experience carrying out diagnostic and electrical fault-finding repairs.
-
A full UK driving licence is essential.
Employee Benefits
-
30 Days’ Holiday — increasing with long service
-
Health Cash Back Scheme
-
Employee Assistance Programme — including GP Anytime
-
Enhanced Maternity & Paternity Pay
-
Pension Provision & Life Assurance
-
Access to Discounted Private Medical Cover
-
Retail Discounts through BenefitHub
-
Cycle to Work Scheme
-
Kingsbridge Diamond Membership Club
-
Continuous Development & Learning
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.
The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.
Donnelly Group is an equal opportunities employer.
About the company
For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.
Required Criteria
- Ideally fully qualified to Master Technician level and have experience in a supervisory/managerial role
- A full driving licence is essential
- Previous supervisory or managerial experience is highly desirable.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager in Dungannon
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Seeme Hired Ltd, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Seeme Hired Ltd specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Seeme Hired Ltd
✨Know Your Manufacturing Processes
Before you walk into the interview with Seeme Hired Ltd, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Seeme Hired Ltd value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
