Hire Controller in Blackrod

Hire Controller

Wernick Hire: Shaping the Future of Modular Solutions

As the UK's largest and longest-standing national provider of permanent and temporary modular buildings and site accommodation, Wernick Hire, a proud member of the Wernick Group, boasts a remarkable 90-year legacy of innovation and growth. Established in 1934, our success is built upon a foundation of quality, integrity, and the enthusiastic 'can-do' spirit of our dedicated workforce. We've proudly doubled our profits in the last five years, a testament to our collective commitment to excellence and customer satisfaction.

Join our thriving team at Wernick Hire in Horwich as a Hire Controller, a pivotal role at the heart of our operations. This dynamic position empowers you to drive customer satisfaction, manage complex hire processes, and contribute directly to our continued success. We are looking for an exceptional individual who thrives in a fast-paced environment, excels at building strong customer relationships, and demonstrates a proactive approach to problem-solving. If you possess a genuine passion for delivering outstanding service and making things happen, this is your opportunity to make a significant impact.

Please note: Proven experience as a Hire Controller or in a similar role within the portable accommodation, modular building, or wider equipment hire industry is essential for this position.

About the role

About the Role: Your Impact as a Hire Controller

As a Hire Controller at our Horwich depot, you will be pivotal in ensuring seamless operations and fostering exceptional client relationships. You will proactively manage the entire hire cycle, from initial enquiry to contract completion, upholding accuracy and efficiency. Your daily contributions will include:

• Delivering unparalleled customer service, building lasting client relationships.
• Generating precise hire contracts and compelling quotations.
• Actively engaging with customer enquiries and identifying new business opportunities.
• Diligent follow-up on all quotations and enquiries to secure successful outcomes.
• Preparing accurate weekly and monthly reports for operational insight.
• Maintaining meticulous and up-to-date records for all hire activities.

We are looking for someone who brings:

• Exceptional written and verbal communication skills for clear interactions.
• A keen eye for detail, ensuring accuracy across all documentation.
• The ability to expertly manage and prioritise a busy workload, thriving under pressure.
• Strong numerical aptitude and IT proficiency, particularly with Microsoft Office Suite (Excel, Word, Outlook).
• A proactive, methodical approach, coupled with unwavering integrity.
• An enthusiastic, collaborative spirit, eager to contribute to a supportive team.

Essential Requirement: Proven experience as a Hire Controller or in a comparable role within the portable accommodation, modular building, or general equipment hire sector is a prerequisite for this position.

Your Future with the Wernick Group: 'Altogether Stronger'

Joining Wernick means becoming part of a forward-thinking, family-run company that truly values its people. We invest in your growth and well-being, offering a comprehensive benefits package designed to support you both professionally and personally. Our commitment to being 'Altogether Stronger' is reflected in our dedication to continuous innovation, quality, and a thriving work environment. Benefits include:

• Competitive salary and bonus scheme
• Generous holiday allowance (rising with service), with options to sell or carry over up to 5 days
• Christmas Shutdown and early finish Fridays
• Group pension scheme and annual salary reviews each January
• Life Assurance and Personal Accident Insurance
• Employee assistance programme and a healthcare cash plan
• Free onsite parking and a cycle-to-work scheme
• Long service awards, Employee of the Month, and Customer Service awards
• Training and progression opportunities, fostering career development
• Employee Referral scheme and an 'Ideas portal' for direct communication with the CEO
• Exclusive benefits scheme with discounts at major retailers and restaurants
• Corporate Eyecare Scheme through Specsavers
• Annual paid volunteering day

We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.

IMPORTANT NOTICE TO RECRUITMENT AGENCIES: Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.

About the company

The Wernick® Group of Companies has a proud history stretching back to 1934, growing from a humble maker of poultry crates to become Britain’s largest independent manufacturer and hirer of portable and modular accommodation.

Required Criteria

• Excellent written and verbal communication skills
• Strong attention to detail
• Able to multi task and prioritise a busy workload
• Numerate
• IT literate in Microsoft Office (Excel, Word and Outlook)
• Experience in the Hire industry as a hire controller or similar role.

Skills you'll need

• Customer Service
• Working Under Pressure
• Communication
• Time Management

#J-18808-Ljbffr