Andras Hotels - IT Technical Officer
About Us
Andras Hotels is Northern Ireland’s largest hotel group with ten hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
Reporting to the IT Manager this position will be assisting the IT Manager in providing support to business units in all matters relating to information technology and operational systems, including but not limited to: network management, technical support, systems integration, audio/visual systems and any other relevant activities including following Brand Standards. We will provide training and development opportunities to enable you to fulfil this role.
Hours
40 hours
About You
You will have a real interest and passion for IT. You will have excellent communication skills, the ability to perform well as part of a team and be able to work on your own initiative. You will have strong attention to detail and be able to carry out instructions
What we offer:
Discounted Hotel Rates across thousands of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Work for globally renowned Hotel Brands
Employee Assistance Programme (EAP) & Wellbeing App
Perks & Discounts – access to perks and discounts on travels, shopping and much more
About the role
Your day to day
Assists all hotels and business units in all technology matters
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. This includes, but not limited to, network equipment, computers, printers, phones, and key control devices.
Assist the IT Manager in planning, coordinating, and implementing network security measures to protect data, software, and hardware
Installing and maintaining hardware and components, including cabling
Troubleshoots network connectivity for property systems
Ensures that all policies and procedures in the operation are followed in accordance with the set procedures
Plans and sets targets for problem resolutions.
Searches for areas for improvement in existing systems and procedures with new software and hardware.
Reviews requests for new hardware and software with the IT Manager
Configure, monitor, and maintain email applications and virus protection software
Maintain records related to network functions, as well as maintenance repair records
Support hotel properties with guest wi-fi, franchise network support, guest TV support, and Point of Sale support if applicable (POS & PMS)
Assist the IT manager in supporting security camera systems, cloud services, audio/visual systems
Always keep work environment clean
Attends training courses to consistently update/maintain technical competency for the systems used in the business
Ensures confidentiality in all matters related to the work activity
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
-
Teamwork – work with commitment, cooperatively and effectively with others
-
Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
-
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
-
Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
About the company
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.
Required Criteria
- Demonstrates a passion for technology and a willingness to learn new skills
- Strong troubleshooting and problem-solving skills
- Excellent communication skills
- Further education qualifications in IT
- Experience in networking infrastructure, TCP/IP Protocols, and physical cabling
- Experience in Windows 11 & servers with active directory. Installation of new servers and administration
- Experience with VPN Connectivity
- Experience in maintain network and workstation hardware and software
- Experience in troubleshooting WIFI networks
Desired Criteria
- Degree in IT and/or Certification in Level 6 NVQ in IT
- Experience in Microsoft Intune/Azure administration
- Experience in Microsoft Company Portal
- Experience in handling and configuration of routers and switches
- Experience in VM ware / Hyper V systems
#J-18808-Ljbffr
Andras Hotels - IT Technical Officer employer: Seeme Hired Ltd
As a Depot Manager in Cumbernauld, you will join a company that values its employees and fosters a collaborative work culture focused on growth and development. With over sixty years of experience in plastic manufacturing, the company offers competitive benefits, comprehensive training programs, and opportunities for career advancement, all while maintaining a strong commitment to health and safety standards. The supportive environment encourages innovation and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
