Clerical Officer in Sheffield

Job Summary

Full time – 37.5 hours per week – 12 month Fixed Term (Secondment for internal applicants)

We are looking for someone to join our centralised administrative team supporting the 0-19 Service. You will help to ensure the smooth running of clerical operations, providing confidential and efficient support to clinical staff and service users.

Responsibilities

• Handle telephone enquiries in a contact centre setting.
• Book appointments and manage rotas using Systm One.
• Provide admin support to clinical staff including scanning, letter generation and data input.
• Maintain accurate and confidential records, including clinical documentation.
• Communicate with professionals such as GPs, midwives, social workers and interpreter services.
• Manage stock levels and order stationery.
• Participate in team meetings and personal development activities.

Key Qualifications

Essential

• Educated to GCSE level or equivalent experience.
• NVQ II or equivalent level of knowledge and/or experience in relevant areas.

Desirable

• RSAI/II in typing/word processing.
• ECDL.
• Working knowledge of Microsoft Outlook.

Personal Attributes

• Positive and flexible attitude to work.
• Empathetic.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service is required.

Employer Details

Sheffield Children’s NHS Foundation Trust

Centenary House, 55 Albert Terrace Road, Sheffield, S6 3BR

Website: https://www.sheffieldchildrens.nhs.uk/

Contract & Salary

Pay Scheme: Agenda for Change, Band 2, £24,465 a year (pro rata if part time)

Contract: Fixed term, 12 months, full-time, part-time work patterns available.

Benefits

Generous annual leave, pension schemes, health and wellbeing programmes, exclusive discounts.

Diversity Statement

Sheffield Children’s is committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, welcoming people of all backgrounds including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Application

If you are passionate about supporting children and families through excellent administrative service, we’d love to hear from you. Apply now and become a valued part of our dedicated 0-19 Service team!