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For Companies At a Glance
- Tasks: Provide top-notch support to startup founders through live chat, phone, and email.
- Company: Join a leading legaltech startup in Greater London with a vibrant culture.
- Benefits: Enjoy competitive salary, private healthcare, annual leave, and a development budget.
- Why this job: Be part of the startup ecosystem and make a real difference for founders.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Experience a hybrid work environment with great growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading legaltech startup in Greater London is seeking a Customer Support Specialist to deliver high-quality assistance to startup founders. This role involves direct customer interaction via live chat, phone, and email.
Ideal candidates will have:
- Prior customer service experience
- Strong communication skills
- A passion for the startup ecosystem
SeedLegals offers a hybrid work environment, competitive salary, and numerous benefits including private healthcare, annual leave, and a development budget.
Startup CX Champion: LegalTech Support (Hybrid) in London employer: SeedLegals
Contact Detail:
SeedLegals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Startup CX Champion: LegalTech Support (Hybrid) in London
✨Tip Number 1
Get to know the startup scene! Research the company and its founders, and understand their mission. This will help you connect with them during interviews and show that you're genuinely interested in being a part of their journey.
✨Tip Number 2
Practice your communication skills! Since this role involves direct interaction with customers, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 3
Leverage your network! Reach out to people in the legaltech space or those who work at SeedLegals. A referral can give you a leg up and show that you’re serious about joining their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and ready to take the first step towards becoming a Startup CX Champion.
We think you need these skills to ace Startup CX Champion: LegalTech Support (Hybrid) in London
Some tips for your application 🫡
Show Your Passion for Startups: When writing your application, let us know why you're excited about the startup ecosystem. Share any personal experiences or insights that highlight your enthusiasm for helping founders succeed.
Highlight Relevant Experience: Make sure to showcase your prior customer service experience. We want to see how you've handled customer interactions in the past, so include specific examples that demonstrate your skills and adaptability.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SeedLegals
✨Know Your LegalTech
Familiarise yourself with the legaltech landscape and SeedLegals' offerings. Understanding their products and how they support startup founders will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous customer service roles that highlight your problem-solving abilities and communication skills. Be ready to discuss how you handled difficult situations and turned them into positive outcomes.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by summarising what the interviewer says before responding. This not only shows that you’re engaged but also helps clarify any points you might want to address.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within SeedLegals. This shows your enthusiasm for the role and helps you assess if it’s the right fit for you.
