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For Companies At a Glance
- Tasks: Deliver exceptional customer service via calls, emails, and live chat.
- Company: Exciting legal tech startup in Greater London with a vibrant culture.
- Benefits: Salary between £28,000 - £30,000, private healthcare, extensive leave, and learning opportunities.
- Why this job: Join a dynamic team and help users navigate an innovative platform.
- Qualifications: Strong customer service skills and a passion for startup culture.
- Other info: Hybrid position with great potential for personal and professional growth.
The predicted salary is between 28000 - 30000 £ per year.
A legal tech startup in Greater London seeks a Customer Support Specialist to deliver exceptional service via calls, emails, and live chat. The role involves assisting users with platform navigation and collaborating across teams.
Offering a salary between £28,000 - £30,000, this hybrid position includes benefits such as private healthcare, extensive leave, and learning opportunities.
Ideal candidates possess strong customer service skills and a passion for startup culture.
Customer Support Specialist – Startup LegalTech in London employer: SeedLegals
Contact Detail:
SeedLegals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist – Startup LegalTech in London
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers via calls, emails, and live chat, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome startup culture!
We think you need these skills to ace Customer Support Specialist – Startup LegalTech in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you went above and beyond to assist someone, as this will resonate with our startup culture.
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support Specialist role. Highlight relevant skills and experiences that align with what we’re looking for, especially in a tech environment.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring it’s easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups.
How to prepare for a job interview at SeedLegals
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand the legal tech platform you'll be supporting. Familiarise yourself with its features and common user issues. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability to handle the demands of a Customer Support Specialist.
✨Embrace the Startup Culture
Research the startup's culture and values. Be ready to discuss why you’re excited about working in a startup environment. Highlight your adaptability and willingness to take on various tasks, as startups often require team members to wear multiple hats.
✨Ask Thoughtful Questions
Prepare insightful questions to ask during the interview. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing positively to the company.
