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For Companies At a Glance
- Tasks: Support startup founders with legal, financial, and technical guidance on our platform.
- Company: Join SeedLegals, a leading legaltech company revolutionising entrepreneurship in the UK.
- Benefits: Enjoy competitive salary, private healthcare, 25 days leave, and hybrid working.
- Why this job: Be part of an innovative team making a real impact in the startup ecosystem.
- Qualifications: Recent graduate in Law, Finance, or STEM with strong communication skills.
- Other info: Dynamic work environment with excellent learning and networking opportunities.
The predicted salary is between 31000 - 33000 £ per year.
About SeedLegals
Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of London’s most exciting startup founders! SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We’re a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We have revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 60,000 companies served and startups raising over £2 billion on our platform, we have become a driving force in the industry. With offices in London and Paris, and a team in Ireland, we are always looking for talented individuals to join our team.
Our values are key to our success here at SeedLegals:
- We invest and trust in each other;
- We are committed to a growth mindset;
- We embrace diversity and cultivate inclusion;
- We are driven by customer success.
The Role
You’ll be part of the Customer Experience team working as the first point of call for our wonderful customers, onboarding them onto the SeedLegals platform, helping them set up the legal documents they need, and providing a wide range of legal, financial and technical guidance. This includes:
- Assisting users via our live chat function (HubSpot) - you will need to answer questions about anything and everything to do with using SeedLegals, from platform queries to data-driven commercial guidance.
- Completing product reviews - when a user goes through any of our products we review everything to ensure it is all legally compliant and completed correctly.
- Providing bespoke product-specific support through emails and video calls - our team of product owners are there to help with all the technical and legal support needed.
- Collaborating with our wider team of developers, founders, investors and lawyers to further scale the customer experience, develop the SeedLegals platform, and improve the startup ecosystem - and ultimately ensure every startup founder has an awesome experience with SeedLegals!
Your annual starting salary would be between £31,000 - £33,000.
You have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day. A proactive approach, with a focus on anticipating issues, delivering the right solutions and consistently adding value to our customer experiences. Phenomenal communication skills, with a strong attention to detail. Outstanding organisational skills, with the ability to multitask and meet deadlines. Motivated to assume responsibility and work within a fast-paced, scaling company. An interest in learning more about startup industries, the investment landscape, company governance, tax relief schemes and equity management is beneficial. This role is based in the UK. Successful candidates must have the right to work in the UK, as this role is not eligible for current or future visa sponsorship.
Benefits:
- Private healthcare, life, and group critical illness insurance
- 25 days annual leave, plus bank holidays and your birthday off
- 3 volunteer days per year
- Share options after one year in the company
- Pension
- Hybrid working policy, and a £250 work-from-home allowance.
- Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
- Monthly wellbeing allowance
- Cycle to work scheme
- Annual learning & development budget
- Free lunch in the office once a week
Interview Process
- Apply online - applications are reviewed on a rolling basis
- 30 min video call with a member of the team + small written task
- 1hr long interview with a manager & member of the team
- 30 min chat with the Director of Strategic Operations
- 30 min chat with the CEO
We love that many candidates are embracing AI to support their applications. However, we have found that this often makes applications very similar to one another, which can limit your ability to stand out. We encourage you to personalise your application so your unique voice and experiences come through.
Customer Experience: Law, Finance or STEM Graduate employer: SeedLegals
Contact Detail:
SeedLegals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience: Law, Finance or STEM Graduate
✨Tip Number 1
Get to know SeedLegals inside out! Familiarise yourself with their services and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being clear and engaging is key. Try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show your proactive side! Think about potential challenges that startup founders might face and come up with solutions. This will demonstrate your problem-solving skills and readiness to add value from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the SeedLegals team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Experience: Law, Finance or STEM Graduate
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to hear your unique voice and experiences, so don’t be afraid to show us who you really are.
Tailor Your Application: Make sure to customise your application for the role. Highlight your passion for entrepreneurship and how your skills align with what we’re looking for at SeedLegals. This will help us see why you’d be a great fit!
Show Off Your Skills: Don’t just list your qualifications; give us examples of how you've used your skills in real situations. Whether it’s problem-solving or communication, we want to know how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at SeedLegals
✨Know Your Stuff
Before the interview, dive deep into SeedLegals and understand their services. Familiarise yourself with legaltech, especially how it impacts startups. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
Since you'll be interacting with startup founders, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your phenomenal communication skills. Remember, it's all about making complex information easy to understand!
✨Be Proactive and Solution-Oriented
During the interview, highlight instances where you've anticipated issues and provided solutions. SeedLegals values a proactive approach, so share stories that showcase your ability to think ahead and add value to customer experiences.
✨Embrace the Culture
SeedLegals is all about diversity, growth, and customer success. Make sure to express your alignment with these values during the interview. Share how you can contribute to a positive team culture and support startup founders in their journey.