SeedLegals is seeking a customer support specialist to be the first point of contact for users. You will assist founders with queries via live chat, calls, and email, handling issues from login to legal document questions.
You’ll use HubSpot CRM and help connect users with other teams as needed. You will collaborate with engineers, product managers, sales, and legal teams to scale the CX function and improve SeedLegals’ platform.
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Hybrid Customer Support Specialist — Startup Legaltech in City of London employer: SeedLegals
SeedLegals is an exceptional employer that champions innovation and diversity within a dynamic team of international developers. With a hybrid working model based in London, employees enjoy flexibility, generous benefits including share options, a robust learning budget, and opportunities for personal growth in the startup ecosystem. Join us to not only advance your technical skills but also gain invaluable insights into entrepreneurship while contributing to meaningful projects that support startups worldwide.
