Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support in English and French via live chat, email, and phone.
- Company: Join SeedLegals, a dynamic company revolutionising the legal landscape.
- Benefits: Enjoy a competitive salary, private healthcare, and a flexible hybrid working policy.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the voice of support and help users navigate their legal journeys.
- Qualifications: Strong customer service experience and proficiency with CRMs like HubSpot.
The predicted salary is between 28000 - 30000 £ per year.
SeedLegals is hiring for a hybrid customer support position based in the UK.
Responsibilities include providing first-point user support via live chat, email, and phone in both English and French.
Ideal candidates will have:
- Strong customer service experience
- Proficiency with CRMs like HubSpot
- Excellent communication skills
The annual salary ranges from £28,000 to £30,000, along with benefits like private healthcare and a hybrid working policy.
Bilingual Support Specialist - English & French (Hybrid) employer: SeedLegals
Contact Detail:
SeedLegals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Support Specialist - English & French (Hybrid)
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise responding to common customer queries in both English and French. This will help you feel more confident during the interview and show that you're ready to hit the ground running.
✨Tip Number 2
Familiarise yourself with CRMs like HubSpot before your interview. We all know that tech can be a bit daunting, but showing that you’ve done your homework will impress the hiring team and demonstrate your commitment to the role.
✨Tip Number 3
Prepare some examples of your past customer service experiences. Think about times when you went above and beyond for a customer or resolved a tricky issue. We want to hear those stories, so have them ready to share!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Bilingual Support Specialist - English & French (Hybrid)
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your English and French skills in your application. Use both languages where appropriate to demonstrate your proficiency and make a great first impression!
Tailor Your Experience: We want to see how your past customer service experience aligns with what we're looking for. Be specific about your roles and responsibilities, especially if you've worked with CRMs like HubSpot. This helps us understand how you can contribute to our team.
Be Personable: In customer support, communication is key! Use a friendly tone in your written application to reflect your personality. We love candidates who can connect with users, so let your warmth shine through in your writing.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, it’s super easy!
How to prepare for a job interview at SeedLegals
✨Brush Up on Your Bilingual Skills
Since this role requires you to communicate effectively in both English and French, make sure you're comfortable switching between the two languages. Practise common customer service scenarios in both languages so you can demonstrate your fluency during the interview.
✨Know Your CRMs
Familiarise yourself with HubSpot or any other CRM tools mentioned in the job description. Be ready to discuss how you've used these platforms in previous roles, as this will show your technical proficiency and readiness for the position.
✨Prepare for Customer Scenarios
Think of a few challenging customer service situations you've faced in the past and how you resolved them. This will help you showcase your problem-solving skills and ability to handle difficult conversations, which are crucial for a support specialist.
✨Research SeedLegals
Take some time to learn about SeedLegals and their services. Understanding their mission and values will not only help you tailor your answers but also show your genuine interest in the company, which can set you apart from other candidates.