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- Tasks: Support startup founders with legal, financial, and technical guidance on our platform.
- Company: Join SeedLegals, a leading legaltech company revolutionising entrepreneurship in the UK.
- Benefits: Enjoy private healthcare, 25 days leave, hybrid work, and share options after one year.
- Why this job: Be part of an innovative team making entrepreneurship accessible to all.
- Qualifications: Passion for startups, excellent communication skills, and a proactive approach.
- Other info: Dynamic environment with learning opportunities in startup law and investment.
The predicted salary is between 31000 - 33000 £ per year.
Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of London’s most exciting startup founders! SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We’re a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We’ve revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 60,000 companies served and startups raising over £2 billion on our platform, we’ve become a driving force in the industry.
You’ll be part of the Customer Experience team working as the first point of call for our wonderful customers, onboarding them onto the SeedLegals platform, helping them set up the legal documents they need, and providing a wide range of legal, financial and technical guidance. This includes:
- Assisting users via our live chat function (HubSpot) - you’ll need to answer questions about anything and everything to do with using SeedLegals, from platform queries to data-driven commercial guidance.
- Completing product reviews - when a user goes through any of our products we review everything to ensure it’s all legally compliant and completed correctly.
- Providing bespoke product-specific support through emails and video calls - our team of product owners are there to help with all the technical and legal support needed.
- Collaborating with our wider team of developers, founders, investors and lawyers to further scale the customer experience, develop the SeedLegals platform, and improve the startup ecosystem - and ultimately ensure every startup founder has an awesome experience with SeedLegals!
Your annual starting salary would be between £31,000 - £33,000.
Qualifications:
- You have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day.
- A proactive approach, with a focus on anticipating issues, delivering the right solutions and consistently adding value to our customer experiences.
- Phenomenal communication skills, with a strong attention to detail.
- Outstanding organisational skills, with the ability to multitask and meet deadlines.
- Motivated to assume responsibility and work within a fast-paced, scaling company.
- An interest in learning more about startup industries, the investment landscape, company governance, tax relief schemes and equity management is beneficial.
This role is based in the UK. Successful candidates must have the right to work in the UK, as this role is not eligible for current or future visa sponsorship.
Benefits:
- Private healthcare, life, and group critical illness insurance
- 25 days annual leave, plus bank holidays and your birthday off
- 3 volunteer days per year
- Share options after one year in the company
- Pension
- Hybrid working policy, and a £250 work-from-home allowance.
- Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
- Discounted Classpass membership
- Cycle to work scheme
- Annual learning
Customer Experience: Law, Finance or STEM Graduate employer: SeedLegals Limited
Contact Detail:
SeedLegals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience: Law, Finance or STEM Graduate
✨Tip Number 1
Get to know the company inside out! Research SeedLegals, understand their mission, and be ready to chat about how you can contribute to their goals. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with startup founders daily, being clear and engaging is key. Try mock interviews or role-playing scenarios to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really help your application stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the SeedLegals team.
We think you need these skills to ace Customer Experience: Law, Finance or STEM Graduate
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for entrepreneurship and innovation right from the start. Share any relevant experiences or projects that highlight your interest in legaltech and how you can contribute to our mission at SeedLegals.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to know how your background in law, finance, or STEM makes you a perfect fit for our Customer Experience team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate phenomenal communication skills, so make sure your writing is clear, organised, and free of jargon. This will show us you can communicate effectively with our customers.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our diverse team at SeedLegals!
How to prepare for a job interview at SeedLegals Limited
✨Know Your Stuff
Before the interview, dive deep into SeedLegals and understand their services. Familiarise yourself with legaltech, especially how it impacts startups. This will not only show your genuine interest but also help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or experiences, especially in high-pressure situations.
✨Demonstrate Proactivity
Think of instances where you anticipated problems and provided solutions before they escalated. This could be in previous jobs, university projects, or even personal experiences. Highlighting this will align perfectly with the proactive approach SeedLegals values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This shows that you're not just interested in the job, but also in how you can contribute to the company's mission and growth.