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- Tasks: Support startup founders by onboarding them and providing legal, financial, and technical guidance.
- Company: Join SeedLegals, a leading legaltech company revolutionising entrepreneurship in the UK.
- Benefits: Enjoy private healthcare, 25 days leave, share options, and a hybrid working policy.
- Why this job: Be part of an innovative team making a real impact in the startup ecosystem.
- Qualifications: Passion for entrepreneurship, strong communication skills, and a proactive approach.
- Other info: Great learning opportunities with experienced professionals in startup law and investment.
The predicted salary is between 31000 - 33000 £ per year.
About SeedLegals Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of London\’s most exciting startup founders!SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We\’re a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We\’ve revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 60,000 companies served and startups raising over £2 billion on our platform, we\’ve become a driving force in the industry.With offices in London and Paris, and a team in Ireland, we\’re always looking for talented individuals to join our team.Our values are key to our success here at SeedLegals:We invest and trust in each other; We are committed to a growth mindset; We embrace diversity and cultivate inclusion; We are driven by customer success.The Role You\’ll be part of the Customer Experience team working as the first point of call for our wonderful customers, onboarding them onto the SeedLegals platform, helping them set up the legal documents they need, and providing a wide range of legal, financial and technical guidance. This includes:Assisting users via our live chat function (HubSpot) – you\’ll need to answer questions about anything and everything to do with using SeedLegals, from platform queries to data-driven commercial guidance. Completing product reviews – when a user goes through any of our products we review everything to ensure it\’s all legally compliant and completed correctly. Providing bespoke product-specific support through emails and video calls – our team of product owners are there to help with all the technical and legal support needed. Collaborating with our wider team of developers, founders, investors and lawyers to further scale the customer experience, develop the SeedLegals platform, and improve the startup ecosystem – and ultimately ensure every startup founder has an awesome experience with SeedLegals!Your annual starting salary would be between £31,000 – £33,000.You have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day. A proactive approach, with a focus on anticipating issues, delivering the right solutions and consistently adding value to our customer experiences. Phenomenal communication skills, with a strong attention to detail. Outstanding organisational skills, with the ability to multitask and meet deadlines. Motivated to assume responsibility and work within a fast-paced, scaling company. An interest in learning more about startup industries, the investment landscape, company governance, tax relief schemes and equity management is beneficial. This role is based in the UK. Successful candidates must have the right to work in the UK, as this role is not eligible for current or future visa sponsorship.Private healthcare, life, and group critical illness insurance 25 days annual leave, plus bank holidays and your birthday off 3 volunteer days per year Share options after one year in the company Pension Hybrid working policy, and a £250 work-from-home allowance. Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship. Monthly wellbeing allowane Cycle to work scheme Annual learning & development budget Free lunch in the office once a weekInterview Process Apply online – applications are reviewed on a rolling basis 30 min video call with a member of the team + small written task 1hr long interview with a manager & member of the team 30 min chat with the Director of Strategic Operations 30 min chat with the CEOWe love that many candidates are embracing AI to support their applications. However, we\’ve found that this often makes applications very similar to one another, which can limit your ability to stand out. We encourage you to personalise your application so your unique voice and experiences come through.#J-18808-Ljbffr
Customer Experience: Law, Finance or STEM Graduate employer: SeedLegals Limited
Contact Detail:
SeedLegals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience: Law, Finance or STEM Graduate
✨Tip Number 1
Get to know SeedLegals inside out! Familiarise yourself with our platform and the services we offer. This way, when you chat with us during the interview, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with startup founders, it's crucial to convey information clearly and confidently. Try role-playing common customer scenarios with a friend to sharpen your responses.
✨Tip Number 3
Show your enthusiasm for entrepreneurship! We love candidates who are genuinely excited about helping startups succeed. Share any relevant experiences or projects that highlight your passion for innovation and problem-solving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at SeedLegals. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Experience: Law, Finance or STEM Graduate
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for entrepreneurship and innovation right from the start. Share any relevant experiences or projects that highlight your interest in the startup ecosystem, as this will resonate with our mission at SeedLegals.
Tailor Your Application: Make sure to customise your application to reflect the specific role you're applying for. Use keywords from the job description and demonstrate how your skills align with what we’re looking for in a Customer Experience team member.
Be Clear and Concise: When writing your application, clarity is key! Keep your sentences straightforward and to the point. We appreciate attention to detail, so make sure there are no typos or grammatical errors – it shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about SeedLegals while you’re at it!
How to prepare for a job interview at SeedLegals Limited
✨Know Your Stuff
Before the interview, dive deep into SeedLegals and understand their services. Familiarise yourself with legaltech, especially how it supports startups. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated complex information in the past, whether through live chat or emails.
✨Be Proactive in Problem-Solving
Think of scenarios where you anticipated issues and provided solutions. During the interview, share these experiences to demonstrate your proactive approach, which is crucial for a role that focuses on enhancing customer experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects at SeedLegals. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.