Retail Account Manager

Retail Account Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Seed to Skin Tuscany

At a Glance

  • Tasks: Lead retail performance and create unforgettable client experiences at a luxury skincare brand.
  • Company: Join Borgo Lifestyle Group, a leader in luxury hospitality and wellness.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
  • Other info: Work in a vibrant team and enjoy the beauty of Tuscany-inspired products.
  • Why this job: Be part of a unique luxury brand and make a real impact in the skincare industry.
  • Qualifications: Experience in retail management and a passion for luxury skincare.

The predicted salary is between 30000 - 40000 £ per year.

Based in Florence, Borgo Lifestyle Group is a collection of luxury lifestyle companies united by craftsmanship, creativity, and a pursuit of excellence. Our portfolio includes Borgo Santo Pietro, a 5-star luxury boutique hotel in Tuscany with two restaurants and a holistic spa; the Michelin-starred Saporium Firenze; Seed to Skin Tuscany, our luxury skincare brand known for its Green Molecular Science approach and found in leading spas and retailers worldwide, our sailing Yacht Satori and PN Homes, specialising in the restoration of historic properties in Italy. Driven by innovation, beauty, and meaningful experiences, Borgo Lifestyle Group continues to grow internationally across hospitality, wellness, design, and luxury living. We are always looking for passionate, talented, and like-minded individuals to join our dynamic team.

Seed to Skin Tuscany is seeking an exceptional Retail Account Manager to lead our flagship presence within Harvey Nichols Knightsbridge. This is a unique opportunity to represent one of the world's most distinctive luxury skincare brands, born from the award-winning Borgo Santo Pietro estate in Tuscany. The successful candidate will be responsible for driving retail performance, delivering exceptional client experiences, managing the treatment residency programme and building long-term relationships with clients, media and VIP guests.

Responsibilities and Duties:
  • Retail Performance

Retail Account Manager employer: Seed to Skin Tuscany

Borgo Lifestyle Group is an exceptional employer that fosters a culture of creativity and excellence, offering employees the chance to work with luxury brands in a stunning location like Florence. With a commitment to innovation and personal growth, team members benefit from unique opportunities in hospitality and wellness, alongside a supportive environment that values craftsmanship and meaningful experiences. Joining our dynamic team means being part of a prestigious legacy while contributing to the future of luxury living.

Seed to Skin Tuscany

Contact Details:

Seed to Skin Tuscany Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Account Manager

Tip Number 1

Network like a pro! Connect with people in the luxury retail space, especially those who work at places like Harvey Nichols. Attend events, join relevant groups on social media, and don’t be shy to reach out for a chat – you never know who might help you land that dream job!

Tip Number 2

Show your passion for luxury skincare! When you get the chance to meet potential employers or during interviews, share your enthusiasm for the brand and its values. Talk about how you can contribute to their mission of excellence and innovation – it’ll make you stand out!

Tip Number 3

Prepare for the unexpected! In interviews, be ready for scenario-based questions that test your problem-solving skills and client management abilities. Think about past experiences where you’ve excelled in delivering exceptional client experiences and be ready to share those stories.

Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure your application reflects your unique skills and experiences that align with the Retail Account Manager role – we’re excited to see what you bring to the table!

We think you need these skills to ace Retail Account Manager

Retail Performance Management
Client Relationship Management
Exceptional Client Experience Delivery
Communication Skills
Media Relations
VIP Guest Engagement
Treatment Residency Programme Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for luxury skincare and the Borgo Lifestyle Group shine through. We want to see that you’re genuinely excited about the role and our brand!

Tailor Your CV:Make sure your CV is tailored specifically for the Retail Account Manager position. Highlight relevant experience in retail performance and client relationship management, as these are key to what we’re looking for.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for Seed to Skin Tuscany. Share specific examples of how you've driven retail success and created exceptional client experiences in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!

How to prepare for a job interview at Seed to Skin Tuscany

Know Your Brand Inside Out

Before the interview, dive deep into Seed to Skin Tuscany's ethos and products. Understand their Green Molecular Science approach and how it sets them apart in the luxury skincare market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.

Showcase Your Client Relationship Skills

As a Retail Account Manager, building long-term relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or enhanced customer experiences. Be ready to discuss how you can apply these skills to engage with clients at Harvey Nichols.

Demonstrate Your Retail Performance Acumen

Be prepared to talk about your strategies for driving retail performance. Think of specific metrics you've improved in previous roles, such as sales growth or customer retention rates. This will help illustrate your ability to contribute to the success of Seed to Skin Tuscany.

Emphasise Your Passion for Luxury and Craftsmanship

Borgo Lifestyle Group values craftsmanship and excellence. Share your personal connection to luxury brands and how you appreciate the artistry behind them. This will resonate well with the interviewers and align you with the company's values.