Senior Support Worker - Park Avenue, Kent PBS

Make Every Day Matter!

Location: Park Avenue, Kent PBS

Salary: £16.15 per hour (£31,492 per annum) plus benefits

Hours: 37.5 hrs per week - Guaranteed, stability you can count on

Driving Licence: Desirable but not essential

Visa Sponsorships: Not available

Whats In It For You?

• Guaranteed hours because your time is valuable
• Paid training & career development grow with us
• Supportive team vibes weve got your back
• Wagestream access your earnings instantly, stay in control

What You'll be Doing

As a Senior Support Worker at SeeAbility, you will work closely with management to mentor, supervise, and develop a confident, high-performing team. Your day-to-day responsibilities will include:

• Leadership & Culture
• Leading by Example: Act as a role model, championing SeeAbility's core values to encourage an open, safe, inclusive, and fair working environment.
• Relationship Building: Serve as an ambassador for the organisation, building positive connections with residents, families, healthcare professionals, and the local community.
• Continuous Improvement: Support organisational growth and change by proactively solving problems, sharing key insights, and addressing concerns or risks early.
• People Management
• Rota & Shift Management: Oversee efficient staffing rotas to maximise the quality of support while maintaining cost-effectiveness and adapting quickly to unexpected schedule changes.
• Team Development: Coordinate staff inductions, identify training needs, and provide hands-on coaching and competency assessments to help your team grow.
• Performance & Well-being: Support recruitment, champion staff well-being initiatives, deliver positive feedback, and assist management with both formal and informal HR processes using internal systems (Cascade).
• Quality, Compliance & Safeguarding
• Person-Centred Support: Empower your team to deliver high-quality, safe care tailored entirely to the priorities and choices of the people we support.
• Regulatory Compliance: Ensure the home remains fully compliant by adhering to social care legislation, data protection rules, and internal policies, while keeping meticulous quality outcome records.
• Safeguarding: Maintain a transparent and empowering culture where safeguarding concerns are proactively identified, reported, and managed.

What Youll Need

• Strong English communication skills (spoken & written)
• Be a supportive team player who leads by example, professional, calm under pressure, and committed to exceptional support
• Oversee daily tasks, helping the deputy manager with staff performance, development, and appraisals
• Hold a Level 2 QCF in Health & Social Care (or equivalent) and be willing to work toward Level 3, with good understanding of supported/residential care standards
• Take ownership of delivering high-quality, person-centred care
• Help set and achieve meaningful short and long-term goals
• Plan fun, creative activities from trips away to learning, and social opportunities
• Treat the people we support, and their families, with dignity, respect, and fairness
• Live and work in line with SeeAbility's values

Join Our Support Team - Make a Real Difference!

Our Benefits

• Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
• Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
• Recognition & Rewards: From excellence awards to long service recognition, your hard work won't go unnoticed.
• Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
• Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
• Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
• Refer a Friend: Receive £600 (Support Workers and Senior Support Workers only).

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assist people with a disability to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior to offering a date to start employment at SeeAbility's expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are pleased to confirm we are a Disability Confident employer. We believe a diverse workforce drives innovation, creativity, and success. Everyone's unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.