Senior Support Worker

Senior Support Worker

Telford Full-Time 26383 - 26383 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults with complex care needs and lead a dedicated team.
  • Company: SeeAbility is a specialist in supporting individuals with learning disabilities and sight loss.
  • Benefits: Enjoy flexible working, up to 36 days holiday, and financial wellbeing support.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: QCF level 2 in Health & Social Care required; level 3 willingness is a plus.
  • Other info: Join a diverse team committed to safeguarding and inclusivity.

The predicted salary is between 26383 - 26383 £ per year.

Role Summary

Senior Support Support Worker – Make Every Day Matter!
Location: Wellington, Somerset
Hours: 37.5 hours per week, permanent, full-time
Salary: £28,080.00 per annum (£14.40 per hour) plus benefits
Driving Licence: Manual UK licence required with own vehicle
Visa Sponsorships: Not available

What’s In It For You

  • Paid training & career development – grow with us
  • Supportive team vibes – we’ve got your back
  • Wagestream – access your earnings instantly, stay in control

What You’ll Need

  • Strong English communication skills (spoken & written)
  • Previous Senior experience in a care/support setting
  • A valid manual UK driving licence
  • The legal right to live and work in the UK

What You’ll Be Doing

  • Supporting daily routines – from morning support to bedtime
  • Planning fun, person-centred activities that boost wellbeing
  • Contributing to tailored support plans
  • Building therapeutic relationships that truly make a difference
  • Keeping accurate support notes – every detail matters

Who You’ll Be Supporting

Fiennes House is a 12-bed purpose-built residential home, for adults with complex care needs, learning disabilities or autism, some of which have behaviour that can challenge. Everyone benefits from having access to a large sensory room with equipment to stimulate their senses using lights, sounds, music, and touch. This includes a heated waterbed and materials to help people enjoy different sensory experiences. The people we support are a very active group who spend a lot of time getting out and about and engaging with the local community. Some of the activities they love include art classes, trampolining, playing music, gardening in the sensory garden and spending time in the community.

If you are looking to make a positive impact in your workplace, Fiennes House is the place for you! This is more than a job — it’s a chance to empower someone to live life boldly and independently. As part of a close-knit team. If you’re compassionate, resilient, and ready to learn, this is your moment. It’s hands-on, it’s heart-led, and yes — it’s brilliant.

For further details about Fiennes House and Senior Support Worker job profile, please click the links provided below:

Read more about Fiennes House
Senior Support Worker role profile

Ready to Apply?

If you’re looking for a role where you don’t just work — you thrive, hit that apply button and let’s make a difference together.

Our Benefits

Why work for us?

  • Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
  • Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
  • Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
  • Work-Life Balance: Enjoy up to 28 days of holiday, flexible working options, and time off for life events.
  • Financial Benefits: Access to the Wage stream App to be able to advance wages before payday, save money with competitive interest rate and support your financial knowledge and wellbeing. Discounts, cashback, pension schemes, and more, to help your money go further.
  • Wellbeing Support: Breakfast Club for the next three months (Free breakfast at the home), access to a 24/7 employee assistance program, life assurance and sick pay.
  • Refer a Friend: Receive £600 (Support Workers to Senior Support Workers only).

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. We provide person-centred support across our supported-living and residential care provisions, specialist eye-care services to children and adults, and assist people with a disability to find paid employment for the very first time. SeeAbility provides the resources and expertise to enable people to live ambitious lives and achieve things they never thought possible.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

  • A criminal background check through the Disclosure and Barring Service (where appropriate).
  • Documentary evidence to confirm your identity, current address, and the right to work in the UK.
  • Health Declaration to ensure that you are medically suitable for the role you have been offered.
  • References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident employer. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates. In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

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Senior Support Worker employer: SeeAbility

SeeAbility is an exceptional employer located in Wellington, Somerset, offering a supportive and inclusive work environment for Senior Support Workers. With comprehensive training, career progression opportunities, and a strong commitment to employee wellbeing, SeeAbility ensures that staff are recognised and rewarded for their hard work. The organisation fosters a culture of respect and dignity, allowing employees to make a meaningful impact in the lives of those they support while enjoying a healthy work-life balance.
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Contact Detail:

SeeAbility Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of the residents at Fiennes House. Understanding complex care needs, autism, and behaviours that challenge will help you demonstrate your suitability for the role during interviews.

✨Tip Number 2

Highlight any previous experience in leading a team or supervising staff. Being able to showcase your leadership skills and how you've managed performance in past roles will set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've engaged individuals in activities that promote their interests. This will show your creativity and commitment to providing extraordinary support, which is key for this position.

✨Tip Number 4

Research SeeAbility’s values and mission. Being able to articulate how your personal values align with theirs during the interview can significantly strengthen your application and show your genuine interest in the role.

We think you need these skills to ace Senior Support Worker

Complex Care Needs Management
Behavioural Support Techniques
Experience with Autism and Learning Disabilities
Manual Handling and Hoisting Skills
Personal Care Assistance
Leadership and Team Management
Effective Communication Skills
Record Keeping and Documentation
Knowledge of Social Care Legislation
Quality Assurance and Auditing
Creative Activity Planning
Resilience and Patience
Problem-Solving Skills
Empathy and Compassion
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in complex care needs, autism, and learning disabilities. Emphasise any previous roles where you demonstrated leadership and teamwork, as these are crucial for the Senior Support Worker position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with complex needs. Share specific examples of how you've successfully managed challenging behaviours and contributed to a positive team environment.

Highlight Relevant Qualifications: Clearly state your QCF in Health & Social Care level 2 Diploma (or equivalent) and your willingness to pursue level 3. Mention any additional training or certifications that relate to the role, such as manual handling or safeguarding.

Showcase Your Values: Demonstrate your alignment with SeeAbility’s values in your application. Discuss how you prioritise respect, dignity, and equality in your work, and provide examples of how you've supported individuals in achieving their goals.

How to prepare for a job interview at SeeAbility

✨Show Your Passion for Care

Make sure to express your genuine passion for supporting individuals with complex care needs. Share personal experiences or stories that highlight your commitment to making a difference in their lives.

✨Demonstrate Leadership Skills

As a Senior Support Worker, you'll need to lead by example. Prepare examples of how you've successfully managed teams or supported colleagues in the past, showcasing your ability to motivate and guide others.

✨Familiarise Yourself with Relevant Legislation

Brush up on social care legislation and regulations relevant to the role. Being knowledgeable about these will not only impress your interviewers but also show that you take compliance seriously.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging behaviours. Think through potential situations you might face and how you would respond effectively.

Senior Support Worker
SeeAbility
Location: Telford

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