People Support Team Administrator

People Support Team Administrator (3 months fixed term contract)

Location: Work from Home and offices in Leatherhead and Redhill, Surrey

Salary: £28,840 per annum pro rata plus benefits

Hours: 15 hours per week

Contract: Part time (3 months fixed term contract)

Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

Essential Criteria

• Proven experience handling HR administration function.
• Be the first port of call to employees and external partners for all people related queries.
• People administrators will handle the majority of employee documentation, including contracts, recruitment paperwork and starter packs.

About you

As a People Team administrator you will work to support our homes and central support with all queries and administration related to the whole employee life cycle. You will report into the People Support team leader and be responsible for providing an exceptional People Service to our organisation. A good understanding and knowledge of employment law and ensuring the HR department conforms to these is key especially relating to right to work and DBS. You will also have the opportunity to shape, protect and nurture our culture, adopting a ‘do what’s never been done’ approach and supporting our vision of people achieving their extraordinary each and every day.

Your responsibilities

Recruitment and Selection

• Carry out all the administrative processes in the recruitment of new colleagues.
• Undertakes all necessary employment checks including DBS, right to work, qualifications, medical checks and references.
• Create the employee file and put all relevant employee detail on to Cascade ensure this is compliant.
• Set up the new colleague on Cascade and the LMS. Ensure they are given instructions and access to these systems.
• Arrange their On-boarding and Induction via the LMS.
• Be the main point of contact alongside the line managers for the employee up to and on start date.
• Liaise with Line Manager’s to ensure they are aware of their responsibility in the induction process.
• Via Cascade manage the probation process ensuring Managers know when review meetings need to take place.
• Confirm completion of probationary period in writing as required.
• Ensure recruitment bonuses are paid in line with the Refer a friend scheme.
• Keep the establishment up to date within Cascade so we are aware of our employee numbers and current vacancies.

People systems and Reporting

• Be the primary contact for queries on the HR system (Cascade) and the Learning Management system (Kalidus).
• Act as systems administrator for Cascade and Kalidus, configuring the system as required, controlling all user access, managing data flows in and out of the system, ensuring accuracy and data protection compliance.
• Ensure the People Database accurately reflects current staff conditions and details.
• Provide appropriate reports from the HR database for the purpose of auditing, monitoring, Key performance indicators and training.
• Complete Staff/Statutory returns as required such as gender pay gap reporting.
• Ensure all People systems (Eploy, Cascade, Kalidus) are cleansed and all data is correct on these.

Advice and Guidance

• Provide day to day advice to Line Managers and Employees on general People related queries, requests, Policies and Procedures.
• Assist People Business Partners with letters for formal meetings and recording of formal sanctions on the HR system.

Leaver Administration

• Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding annual leave is calculated in accordance with the employee’s terms and conditions.
• Ensure payroll are aware of all leavers in a timely manner.
• Ensure exit interviews are conducted for all staff either face to face or electronically.
• Respond to reference requests for current or ex-members of staff.
• Ensure all company equipment is returned and final salary payment is correct working with payroll.

Admin

• Carry out general administration tasks for the People team, for example; sorting post, telephone answering, devising standard Human Resources documents and letters and manage the People support team inbox.
• Ensure that all DBS for all employees are in live and ensure anyone due to expire is renewed.
• Maintain an up to date Procedures Manual for all People Administration duties.
• Ensure Workstation/home working Risk Assessments are conducted for all new starters/when employee’s desk/work locations change.
• Complete invoicing for the whole team to include raising PO’s and liaising with external parties on payments.
• Arranging meetings for HR team and take notes at meetings as required.

Learning and Development

• Book training, venues and manage this process to include booking trainers, sending invites and keeping a six monthly training plan up to date.
• Manage the learning management system and report on completion rates for statutory and mandatory training.
• Ensure that attendance records and evaluation forms are completed for all training and filed.

Staff Benefits

• Administer, promote and track usage of The Hive benefits platform.
• Ensure new employees are aware of the Hive and have log in’s and leavers are removed.
• Assist the People support team leader in developing and implementing new benefits.

Payroll

• Ensure all changes to contract are processed efficiently and entered onto the people database, ensuring employee letters go out.
• Check sickness absence information and liaise with manager as necessary to check accuracy.
• Ensure payroll receive all processing in Cascade in a timely manner and correct to avoid over or under payment of employees.
• Administer maternity leave processing and correspondence.

Our Benefits

Make a real difference while growing your career. We offer:

• Training & Development – Full induction, ongoing learning & support
• Recognition & Rewards – Celebrate your achievements
• Work-Life Balance – Up to 28 days pro-rata holiday
• Financial Perks – Discounts & cashback offers
• Wellbeing Support – 24/7 Employee Assistance Programme

Be part of a team that empowers people to live ambitious lives.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are pleased to confirm that we are a Disability Confident Employer. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.